Unit Coordinator| Orthopedic| MGH

Overview

Site:
The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Hours:

32 hrs, Days (4/8 hour shifts, every other weekend and holiday)

Essential Functions (Key Roles & Responsibilities)

• Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
• Effectively organizes priorities, completes tasks on time, and manages confidential patient information.
• Partners with nursing to coordinate day-to-day patient flow, including communication to key players regarding patient admissions, discharges and transfers.
• Provides outstanding service for every customer interaction.
• Actual job duties may vary by department.
• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters accurate and timely information about admissions, discharges and transfers into the electronic medical record to facilitate efficient patient flow within the unit.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses the designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.
• Performs other duties as assigned and complies with all policies and standards; communicates health concerns patients may have to nurses.

JOB DESCRIPTION

QUALIFICATIONS

• High School Diploma or Equivalent Required
• Associate Degree Preferred

Licenses/Certifications

• Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred

Work Experience

• Administrative support experience 2-3 years required

Knowledge,

Skills and Abilities

• Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing)
• Proficiency in MS Office
• Ability to proofread and edit written documents
• Ability to use phone system
• Managing one’s own time and the time of others
• Strong verbal & written communication skills
• Strong interpersonal, written and oral skills
• Ability to use standard office equipment

Familiarity with medical terminology

Mass General Hospital is a world-renowned hospital that provides the highest quality care to patients. We are a leader in medical research and education, and we are committed to delivering our employees with an exciting career. Our culture is one of collaboration and innovation. We are also committed to delivering our employees with a work-life balance that allows them to thrive both expertly and personally.

If you are looking for an exciting and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, and several benefits. Do you think you may be a good fit for New England’s #1 Medical Center, based on U.S. News Best Hospitals for :
Massachusetts General Hospital?

Onsite

55 Fruit Street

32

Regular

Day (United States of America)

$18.22 - $26.06/Hourly

3

Mass General Brigham’s compensation philosophy is to recognize and reward the unique value each team member brings. The base pay information provided offers an estimate based on minimum qualifications and does not encompass all elements contributing to total compensation. Benefits,…