GME Program Manager

POSITION SUMMARY

The GME Program Manager is responsible for assuring that programs for the education of Internal Medicine residents/fellows are properly organized, well-coordinated, effective, monitored, and in compliance with requirements set by Boston Medical Center (BMC) and by all organizations and agencies (such as the ACGME and the governing RRC). The Program Manager responds to all inquiries related to the training program, and interfaces with appropriate individuals, medical schools, licensing bodies, and affiliated institutions and organizations to obtain all necessary paperwork to onboard and maintain trainees.

Provides high level programmatic management, analysis, and interpretation of residency programs through comprehensive knowledge of graduate medical education. Makes recommendations and advises on changes to the program based on anticipated needs, new or changing program and institutional requirements, or other market forces, and oversees implementation of agreed upon changes. Operating independently, the Program Manager serves as a liaison between the trainees, Program Director, Administrative Director, GME office, the hospital, and accrediting bodies.

The Program Manager supports a large and complex program and is able to step in for other Program Administrators in times of leaves, vacations, or temporary vacancies.

GME Program Manager

Education

Full Time

• Maintains excellent and up-to-date knowledge of ACGME common and specialty-specific program requirements and outstanding skills related to the administrative management of training program(s). Seeks support and guidance from Program Director, GME office, and other Program Administrators as needed.
• Actively participates in and contributes expertise to Program Administrator monthly meetings, and other trainings/events through the GME office. The Program Manager serves as an educator and mentor to other administrators, supporting their training and onboarding, and ensuring consistent application of best practices on the management of training programs across BMC.

• Maintains and updates training program website in partnership with department and communications stakeholders.
• Point person for preparing, coordinating, and organizing materials and logistics for annual program processes, including program recruitment, orientation, letters of recommendation, etc.
• Partners with GME Office around hospital-wide orientation.
• Manages and performs all administrative responsibilities related to hiring, licensing, onboarding, and advancement of trainees and communicates with trainees about related requirements, trainings, and processes.
• Tracks completion of these tasks and appropriately follows up with those who are incomplete or non-compliant.
• Serves as a liaison for residents regarding benefits and Human Resources issues.
• Works with the Program Director to ensure compliance with ACGME (and or other governing/credentialing body) guidelines and their programs specialty board guidelines.
• Assists in preparations for site visits, self-study, and other internal and external review processes.
• In partnership with the GME Office, provides at the elbow support for other Program Administrators who are preparing for a site visit or other internal or external reviews.
• Responsible for establishing and maintaining effective working relationships between the GME Office, training program leadership, and trainees.
• Partners with GME on standardization and creation of best practices related to management of training programs at BMC.
• Works with the Residency Management Suite application (New Innovations) to assist with tasks such as scheduling, procedure logging, and evaluations.
• Actively maintains accurate conference attendance, duty hours, and other issues related to training program and compiles program documentation and appropriate statistical data.
• Collates and prepares statistical data on trainees for evaluation sessions including Clinical Competency Committee meetings and semi-annual evaluations.
• Ensures that all evaluations are up-to-date in residency…