Referral Coordinator

Referral Coordinator

The Referral Coordinator role at Beth Israel Deaconess Medical Center seeks a detail‑oriented, patient‑focused professional to serve as a seamless bridge for Dana‑Farber Cancer Institute (DFCI) patients. The coordinator’s primary goal is to provide BIDMC specialists with customized non‑clinical support services to assist patients in navigating their referrals in a timely fashion.

This role is a central link between oncologists, specialty clinics, and patients—ensuring referrals are processed quickly, accurately, and with compassion.

• Receive and review referrals from DFCI oncologists.
• Match patients with the most appropriate BIDMC specialists based on diagnosis and clinical needs.
• Organize logistics such as registration, schedule appointments, coordinate same‑day visits and communicate details to patients and all providers at BIDMC and DFCI.
• Collaborate closely with care teams across BIDMC and DFCI to ensure a seamless patient experience.
• Maintain accurate records and track referral progress in the EMR system.

• Education:
  
  High school degree or equivalent.
• 3+ years’ experience in a healthcare setting doing patient scheduling, coordination, or referrals (academic medical center preferred).
• Exceptional communication, organization, and problem‑solving skills.
• Knowledge of medical terminology (oncology experience a plus).
• Comfortable working in a fast‑paced, cross‑institutional environment.
• Proficiency with EMR systems (Epic preferred).

$22.50 – $30.00 per hour. Base hourly wage; actual compensation may vary based on factors such as seniority, experience, location, etc.

Entry level

Full‑time

Administrative and Research

Hospitals and Health Care