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Unit Coordinator II - Burn and Plastic Surgical Unit - MGH

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Mass General Brigham
Full Time position
Listed on 2025-12-24
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Office, Medical Receptionist
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 20.43 - 29.21 USD Hourly USD 20.43 29.21 HOUR
Job Description & How to Apply Below

Unit Coordinator II - Burn and Plastic Surgical Unit - MGH

Apply for the Unit Coordinator II - Burn and Plastic Surgical Unit - MGH role at Mass General Brigham
.

Site:
The General Hospital Corporation
Mass General Brigham is a not‑for‑profit health system that supports patient care, research, teaching, and community service.

Job Summary

Summary not provided.

Essential Functions (Key

Roles & Responsibilities )
  • Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors, and the clinicians.
  • Effectively organizes priorities, completes tasks on time, and manages confidential patient information.
  • Partners with nursing to coordinate the day‑to‑day patient flow, including communication to key players regarding patient admissions, discharges, and transfers.
  • Provides outstanding services for every customer interaction.
  • Actual job duties may vary by department.
  • Performs clerical and other duties to assist in the general administration of the floor or unit.
  • Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
  • Receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit.
  • Schedules consultations, tests, procedures, and patient transport to other departments.
  • Enters accurate and timely information about admissions, discharges, and transfers into the electronic medical record to facilitate efficient patient flow.
  • Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
  • May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries; duties may vary by department.
  • Performs other duties as assigned; complies with all policies and standards.
Qualifications
  • Education:

    High School Diploma or Equivalent required;
    Associate's Degree in a related field preferred.
  • Licenses and Credentials:
    Certified Health Unit Coordinator – National Association of Health Unit Coordinators (NAHUC) preferred.
  • Experience:

    Administrative Support Experience or Equivalent 2‑3 years required.
Knowledge,

Skills and Abilities
  • Proficiency with office procedures and equipment (filing, copying, scanning, printing, faxing).
  • Proficiency in MS Office.
  • Ability to proofread and edit written documents.
  • Ability to use phone systems.
  • Managing one's own time and the time of others.
  • Strong verbal and written communication skills.
  • Strong interpersonal skills.
  • Familiarity with medical terminology.
Additional Job Details
  • Remote Type:
    Onsite
  • Work Location:

    267 Charles Street
  • Scheduled Weekly

    Hours:

    40
  • Employee Type:
    Regular
  • Work Shift:

    Day (United States of America)
  • Pay Range: $20.43 – $29.21 per hour
  • Grade: 4
EEO Statement

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. All individuals with a disability receive reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Applicants requiring accommodation may contact Human Resources at .

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