Crisis Clinician – Shelter Clinical Services
Listed on 2026-01-01
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Healthcare
Crisis Counselor, Mental Health
Crisis Clinician – Shelter Clinical Services
1 week ago Be among the first 25 applicants
OverviewSCHEDULE:
40 hours, Tuesday-Saturday, 12:00 PM – 8:30 PM, on-call as needed. Pays $71,000 annually DOE. This position carries a retention payment of $3,000.00, with $1,000.00 payable at 12 months and $2,000.00 at 24 months.
LOCATION:
363 Albany Street, with additional coverage at 444 Harrison Avenue, and 170 Morton Street, Boston, MA. Work is 100% onsite.
The Crisis Clinician will work closely with the Shelter Clinical Services team and Shelter Operations to develop and offer trauma-informed and solution-focused interventions that promote stability, wellness and recovery, with the goal of restoring shelter environments from crisis to non-crisis as quickly and efficiently as possible. Interventions may include activation of a personal crisis plan, in-person risk assessment, referrals to respite, detox, or other inpatient settings, and coordination with emergency services personnel.
The position reports directly to the Triage Clinical Supervisor and works within a team, coordinating care with Shelter and Triage Clinicians and shelter supervisors. Some on-call duties will be shared and rotated among the Shelter Clinical Services team.
- Develop and implement trauma-informed, solution-focused interventions to support guests in crisis and promote wellness and recovery.
- Coordinate care with Shelter Clinical Services, Shelter Operations, and emergency services as needed.
- Activate and monitor personal crisis plans and conduct in-person risk assessments.
- Refer guests to respite, detox, or other inpatient settings when appropriate.
- Collaborate with on-site and off-site clinicians and supervisors to restore shelter operations to a non-crisis state.
- Required:
Master’s degree or higher in social work, clinical psychology, counseling, or a related field. - Currently certified in, or able to obtain, CPR and First Aid within 3 months of hire.
- Advanced training in Trauma-Informed Care or Crisis Prevention Intervention, or ability to obtain such training.
- LICSW, LMHC or other qualified licensure (e.g., LCSW) or ability to obtain licensure within 6 months of hire.
- Required:
- Access to a personal vehicle, valid driver’s license, and willingness and ability to drive to respond to on-call needs.
- At least 3 years’ experience providing services to adults with mental illness, substance use disorders, and trauma-related experiences.
- At least 1 year experience working with homeless populations.
- Strong commitment to the right of individuals with mental health/substance use and medical needs to access stable supports and services.
- Experience with recovery models and strengths-based, harm-reduction approaches.
- Demonstrated expertise in risk assessments and crisis intervention techniques.
- Ability to translate identified risk into crisis plans.
- Proficiency in word processing and general computer skills.
- Strong professional communication and organizational skills; ability to work independently and as part of a team.
- Experience with individuals in varied community-based settings.
- Experience collaborating with medical and behavioral health staff in community-based settings.
- Experience working in inpatient/outpatient crisis response settings.
- Seniority level:
Mid-Senior level - Employment type:
Full-time - Job function:
Health Care Provider - Industries:
Non-profit Organizations
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