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Crisis Clinician – Shelter Clinical Services

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Pine Street Inn
Full Time, Seasonal/Temporary, Per diem position
Listed on 2026-01-01
Job specializations:
  • Healthcare
    Crisis Counselor, Mental Health
Salary/Wage Range or Industry Benchmark: 71000 USD Yearly USD 71000.00 YEAR
Job Description & How to Apply Below

Crisis Clinician – Shelter Clinical Services

1 week ago Be among the first 25 applicants

Overview

SCHEDULE:

40 hours, Tuesday-Saturday, 12:00 PM – 8:30 PM, on-call as needed. Pays $71,000 annually DOE. This position carries a retention payment of $3,000.00, with $1,000.00 payable at 12 months and $2,000.00 at 24 months.

LOCATION:

363 Albany Street, with additional coverage at 444 Harrison Avenue, and 170 Morton Street, Boston, MA. Work is 100% onsite.

Summary of the Position

The Crisis Clinician will work closely with the Shelter Clinical Services team and Shelter Operations to develop and offer trauma-informed and solution-focused interventions that promote stability, wellness and recovery, with the goal of restoring shelter environments from crisis to non-crisis as quickly and efficiently as possible. Interventions may include activation of a personal crisis plan, in-person risk assessment, referrals to respite, detox, or other inpatient settings, and coordination with emergency services personnel.

The position reports directly to the Triage Clinical Supervisor and works within a team, coordinating care with Shelter and Triage Clinicians and shelter supervisors. Some on-call duties will be shared and rotated among the Shelter Clinical Services team.

Responsibilities
  • Develop and implement trauma-informed, solution-focused interventions to support guests in crisis and promote wellness and recovery.
  • Coordinate care with Shelter Clinical Services, Shelter Operations, and emergency services as needed.
  • Activate and monitor personal crisis plans and conduct in-person risk assessments.
  • Refer guests to respite, detox, or other inpatient settings when appropriate.
  • Collaborate with on-site and off-site clinicians and supervisors to restore shelter operations to a non-crisis state.
Qualifications Education/Training
  • Required:

    Master’s degree or higher in social work, clinical psychology, counseling, or a related field.
  • Currently certified in, or able to obtain, CPR and First Aid within 3 months of hire.
  • Advanced training in Trauma-Informed Care or Crisis Prevention Intervention, or ability to obtain such training.
Preferred
  • LICSW, LMHC or other qualified licensure (e.g., LCSW) or ability to obtain licensure within 6 months of hire.
Knowledge/Experience
  • Required:
  • Access to a personal vehicle, valid driver’s license, and willingness and ability to drive to respond to on-call needs.
  • At least 3 years’ experience providing services to adults with mental illness, substance use disorders, and trauma-related experiences.
  • At least 1 year experience working with homeless populations.
  • Strong commitment to the right of individuals with mental health/substance use and medical needs to access stable supports and services.
  • Experience with recovery models and strengths-based, harm-reduction approaches.
  • Demonstrated expertise in risk assessments and crisis intervention techniques.
  • Ability to translate identified risk into crisis plans.
  • Proficiency in word processing and general computer skills.
  • Strong professional communication and organizational skills; ability to work independently and as part of a team.
Preferred Experience
  • Experience with individuals in varied community-based settings.
  • Experience collaborating with medical and behavioral health staff in community-based settings.
  • Experience working in inpatient/outpatient crisis response settings.
Job Details
  • Seniority level:
    Mid-Senior level
  • Employment type:

    Full-time
  • Job function:
    Health Care Provider
  • Industries:
    Non-profit Organizations
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