Bilingual Promotores Outreach Worker- Familias Unidas Outpatient Program Boston, MA

Position: Bilingual Promotores Outreach Worker000401 - Familias Unidas Outpatient Program (hourly)Boston, MA

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About

The Role

Casa Esperanza is currently seeking an enthusiastic bilingual Promotores Outreach Worker (Promotores) who is passionate about promoting public health and individual and family well‑being. The Promotores initiative focuses on reducing rates of drug overdose deaths and suicide in our Latine community. The Promotores model combines the strength of professional Community Health Workers with cultural and linguistic expertise of trusted community members to build capacity, reduce stigma, provide education, and connect people to resources.

What

You’ll Do – Service Delivery

• Work with Promotores Project Managers to develop and implement outreach and community mapping strategies for reaching at‑risk Latines.
• Engage existing community connections to conduct educational activities that increase understanding of addiction and mental illness, reduce stigma, and help community members navigate the system of care.
• Conduct weekly outreach to individuals at varying stages of recovery at scheduled events and hotspot areas; provide information or assist with referrals to food, clothing, shelter, detoxification, and/or medical services.
• Ensure outreach materials are presented in a clear, positive, compassionate, and judgment‑free manner.
• Provide bilingual health‑education services to promote engagement in healthy, pro‑social, recovery‑oriented activities.
• Offer transitional support as a community member for individuals seeking Casa’s behavioral health services, including detoxification, withdrawal management, clinical stabilization, outpatient, residential treatment, and supportive housing.
• Work with other Promotores and Community Health Workers to ensure cohesive messaging across events and activities.
• Work to reduce barriers and stigma to initiating or continuing health care by providing accurate information to families, community members, healthcare and social service providers, and other community organizations.
• Represent the agency by providing education and participating in Boston community health events.

Administrative & Quality

• Maintain all records and necessary reports of activities as required by the grant.
• Participate in monthly Outreach Team meetings.
• Actively participate in, and complete, training provided by Casa and other agencies.
• Attend biweekly supervision with the Associate Director.
• Assist in all reporting as required by the Associate Director.
• Other duties as required.

Qualifications

• Bilingual Spanish/English required.
• Community focused and have established connections in the community.
• Willing to leverage reputation as a well‑known and trusted individual to promote mental health and SUD support.
• Reside in the community served.
• Available to work weekends and evenings, as needed.
• Ability to work both independently and as a member of a team.
• Strong interpersonal and communication skills.
• Awareness of or willingness to learn about the intersection of culture, addiction, mental illness, trauma, health, and homelessness.
• Ability to meet the physical and training requirements of the position.

Knowledge and Skills Necessary for the Position

• Experience doing outreach to individuals at risk for addiction, mental illness, trauma, and violence.
• Already established and known in the community.

Schedule

• Monday to Friday availability must be flexible from 8 am to 8 pm, and weekends with an estimated 10–20 hours of service per week.

What We Offer

• Compensation:
  Monthly stipend $720–$1,440 per month (calculated at $18.00/hour).
• Com Psych Guidance Resources – EAP.
• Educational opportunities.
• Employee ticket at work (discounts for entertainment, travel, movies, etc.).
• Career advancement opportunities.
• and more…

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel,…