Transformational Client Executive Leader; Boston

Transformational Client Executive Leader (Boston)

Date: Jan 17, 2026

Company: NTT DATA Services

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior
Transformational Client Executive Leader to join our Health Plans team. This role is designed for a seasoned executive who can drive measurable value creation, enterprise transformation, and long-term strategic partnerships with leading payer organizations.

The Transformational Client Executive Leader is accountable for value creation and business outcomes
, innovation, health plan transformation, and executive-level partnerships. This leader serves as a trusted advisor to Health Plan C-suite stakeholders and is responsible for shaping and executing a customer‑centric transformation agenda powered by NTT DATA’s technology and consulting capabilities.

As the executive leader for the account, you will define and execute a value creation scorecard
, ensure realization of targeted outcomes, and collaborate closely with client executive(s) on revenue forecasting, financial targets, service excellence, and overall client satisfaction. You will lead in partnership with global practice and delivery teams to deliver complex, multi‑disciplinary solutions at scale.

• Own and continuously refine a
  Health Plan value creation roadmap aligned to payer priorities, including medical cost containment, administrative efficiency, member experience, regulatory compliance, and growth across government and commercial lines of business
• Partner with Health Plan executives to
  identify, quantify, and realize measurable business value
  , including:
  • Reduction in
    Medical Loss Ratio (MLR)through analytics, care management optimization, and value‑based care enablement
  • Lower
    administrative cost per member
    through core platform modernization, automation, and operating model optimization
  • Improved
    Star Ratings, HEDIS, CAHPS, and quality outcomes
    through data‑driven, digital, and member engagement solutions
• Define clear
  value hypotheses, financial impact models, and outcome KPIs
  , ensuring ongoing measurement, reporting, and realization of benefits
• Serve as a
  strategic advisor to Health Plan C‑suite leaders
  , helping shape enterprise transformation agendas across IT, operations, clinical, and digital domains
• Lead executive‑level
  value reviews, QBRs, and roadmap sessions
  focused on outcomes, ROI, regulatory readiness, and future‑state capabilities
• Anticipate and proactively address emerging payer challenges, including
  CMS regulations, interoperability mandates, risk adjustment changes, and competitive pressures
• Drive payer‑focused innovation by leveraging
  NTT DATA capabilities across core administration modernization, data & analytics, AI, automation, cloud, and interoperability (FHIR, APIs)
• Sponsor and incubate
  proof‑of‑value initiatives
  , including:
  • Value‑based care enablement and provider collaboration
  • Member acquisition, retention, and digital engagement
  • Risk adjustment accuracy and compliance
  • Care management and utilization management optimization
• Collaborate with internal and external partners to
  co‑create differentiated Health Plan solutions
  that scale across lines of business

• Partner with the account Client Executive to
  balance near‑term revenue delivery with long‑term value realization and client satisfaction
• Proactively identify and mitigate risks to value delivery, including adoption challenges, change management gaps, or regulatory impacts
• Build and execute
  multi‑year account strategies
  that expand wallet share through demonstrated improvements in cost, quality, member experience, and regulatory performance

• Proven Leadership in Large Accounts:Minimum 10 years leading full‑cycle, virtual and geographically dispersed sales organizations with
  annual revenues exceeding $50M
  , including P&L accountability
• Health Plan Expertise:Minimum 10 years in the
  health plan or payer industry
  , with deep understanding of revenue…