Medical Assistant II

## Medical Assistant IIApply:
Onsite:
East Boston:
Full time:
Posted Today:
R0007554
** Thank you for your interest in a career at Neighbor Health, formerly East Boston Neighborhood Health Center!
** As one of the largest community health centers in the country, Neighbor Health is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.  Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at Neighbor Health is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!  Interested in this position? Apply online and create a personal candidate account!  
** Current Employees of Neighbor Health**- Please use our internal careers portal to apply for positions.  To learn more about working at Neighbor Health and our benefits, please visit our Careers Page.
** Time Type:
** Full time
** Department:
** Behavioral Health Urgent Care
** All Locations:
** 10 Gove Street – Taylor Building
*
* Position Summary:

** The Behavioral Health Urgent Care Service Medical Assistant (BHUCS MA) is a resource for the team in managing patient flow, assisting providers, and anticipating patient and provider needs in the BHUCS. The BHUCS MA provides excellent customer service to patients, health center staff and outside agencies. Provides quality support and care to patients by working as a multidisciplinary care team member in the BHUCS and across the health center.
This position is part of a 24/7 operation and will have shifts which are non-standard in order to cover the needs of the BHUCS
* Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session
* Accurately performs the following as indicated :
* vital signs, O2 sat, pain scale (0-10) weights, height, LMP Spirometry EKG Peak flow meters. Use of Oxygen equipment  Point of Care testing Cleans and wraps instruments for sterilization Follows proper sterilization protocols as indicated Other clinical tasks appropriate to the department assignment
* Responsible for facilitating effective team and patient communication throughout the visit
* Manages efficient patient flow per departmental requirements and supports providers and team in overall coordination and delivery of care.
Actively participates in patient visits per departmental protocol including but not limited to:  rooming patients, obtaining chief complaint, addressing BPAs, and obtaining pertinent history.
* All documentation should be complete and done in an efficient and timely manner.
Proficient in the use of the electronic medical record (Epic) as it pertains to department-based workflows and guidelines
* Interacts with patients and other staff in a professional and respectful manner, which reflects the needs and concerns of patients and staff.  Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude
* Monitors or chaperones exams as appropriate, assists in procedures or treatments as requested by providers.
* Assists with patient ambulating and transfers to/from chair, stretchers and exam table.  Assists with undressing, gowning and dressing as needed.
* Stocks exam rooms and utility rooms daily with medical supplies and forms needed.
* Cleans exam rooms and equipment daily and as needed.
* Proficient and accurate use of current Neighbor Health electronic applications
* Promotes a sense of team work through demonstration of self-direction and self-motivation.…