Unit Coordinator | MGH-Newborn Family Unit

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Job Summary Schedule Per  diem | 6:30 am-7pmWeekend coverage| Saturday and Sunday only

The Opportunity-Unit Coordinator | Newborn Family Unit (NFU) Ellison 13/Blake 13

Ellison 13 is a family-centered postpartum and newborn care unit that provides compassionate care to birthing parents and their newborns following delivery. Nurses collaborate with a multidisciplinary team to support maternal recovery, newborn care, patient education, breastfeeding support, and a smooth transition home. The unit promotes a family-centered approach, encouraging parent-infant bonding while delivering high-quality, evidence-based care in a supportive and collaborative environment.

Essential Functions (Key

Roles & Responsibilities )
Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.

Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.

Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.

Also expected to provide outstanding services for every customer interaction.

Actual job duties may vary by department.

Performs clerical and other duties to assist in the general administration of the floor or unit.

Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.

Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.

Schedules consultations, tests, procedures, and patient transport to other departments.

Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.

Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.

May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department

Performs other duties as assigned Complies with all policies and standards

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator
- National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 1-2 years required Knowledge,

Skills and Abilities

- Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.

- Proficiency in MS Office.

- Ability to proofread and edit written documents.

- Ability to use the phone system.

- Managing one's own time and the time of others.

- Strong verbal & written communication skills.

- Strong interpersonal, written, and oral skills.

- Ability to use standard office equipment.

- Familiarity with medical terminology.

Additional Job Details (if applicable)
Remote Type Onsite Work  Location
267 Charles Street Scheduled Weekly Hours0

Employee Type Per Diem Work Shift Rotating (United States of America)
Pay Range $18.58 - $26.58/Hourly Grade3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;

however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities,…