Lead Risk & Patient Safety Manager OBGYN

The Lead Risk Manager - OBGYN independently leads complex clinical risk management and patient safety oversight for the inpatient and ambulatory Obstetrics, Gynecology (OBGYN), and Neonatal Intensive Care Unit (NICU) and nursery service areas across Boston Medical Center. Operating under limited guidance from the Senior Director of Risk Management, this job directs advanced risk mitigation, comprehensive harm event investigation, high-level regulatory compliance strategies, and institution-wide educational initiatives designed to minimize professional liability exposure, minimize maternal and neonatal morbidity and mortality, resolve complex institutional safety trends, and establish a proactive institution-wide culture of safety.

Lead Risk & Patient Safety Manager

Risk Management

Full Time

• Investigates actual and near-miss safety events using chart reviews, staff interviews, and observation, while facilitating Root Cause Analysis (RCA) projects, managing the incident reporting database to identify safety trends, and participating in clinical case review committees.
• Provides dedicated risk management and patient safety expertise for OBGYN, perinatal, and NICU units, serving as a primary subject matter resource to clinical and operational leadership regarding specialty-specific risks.
• Supports the identification, assessment, and mitigation of risks associated with maternal and neonatal morbidity and mortality, collaborating with interdisciplinary leaders to implement targeted clinical safety initiatives.
• Ensures organizational compliance with state, federal, and Joint Commission standards, drafts regulatory reports, and serves as an active member of the onsite survey management team during Department of Public Health (DPH) and Centers for Medicare and Medicaid Services (CMS) surveys.
• Collaborates with the Claims Department to minimize legal and financial liability by collecting, maintaining, and preparing investigation evidence necessary for medical malpractice claim defense.
• Designs, maintains, and revises institutional and departmental policies to incorporate best practices, maintain alignment with regulatory standards, and minimize loss exposure.
• Partners with the Chief Quality Officer, Risk and Safety Senior Directors, and clinical department chairs to design specialized patient safety programs and report risk metrics to quality committees and governing boards.
• Develops and delivers risk reduction and safety event reporting education to physicians, management, and clinical staff, while advising Patient Advocacy on resolving complex patient or family complaints to mitigate associated organizational risk.
• The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required.

• Required
  
  Education and Experience:
  
  Bachelor’s Degree with a concentration in nursing, science, or a healthcare-related field, and a minimum of 10 years of direct clinical experience in Obstetrics, Gynecology, Maternal-Fetal Medicine, Neonatology/NICU, perinatal care, or women's health; or equivalent combination of education and healthcare risk management experience.

• Advanced degree, e.g., Juris Doctor, Master’s Degree, NP, PA, Pharm
  
  D.

• Certified Professional in Healthcare Risk Management (CPHRM) or eligible to sit for exam within 90 days of hire.

• Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ).
• Registered Nurse (RN) license or other clinical licensure.

• Deep knowledge of patient safety principles applicable to Obstetrics, Gynecology, Maternal-Fetal Medicine, and Neonatology/NICU.
• Deep understanding of, and ability to apply, healthcare risk management concepts, medical malpractice principles, healthcare law, and medical terminology.
• Ability to conduct structured factual investigations, interview clinical personnel, and synthesize adverse event data into clear written reports.
• Ability to interpret and apply federal, state, and Joint Commission healthcare regulations and accreditation standards.
• Proficiency with adverse event tracking software (e.g., RL Solutions) and Microsoft…