Spa Manager - One Dalton Street, Boston

Overview

Four Seasons is powered by our people. We are a collective of individuals who strive to improve and treat each other with respect. Our team members create exceptional experiences for guests, residents, and partners through a commitment to luxury with genuine heart and a world-class employee experience and culture.

Location:

Four Seasons Hotel One Dalton Street, Boston, a cutting-edge 61-storey skyscraper in Back Bay, with a Wellness Floor and Zuma restaurant. The hotel features 215 guest rooms and suites, private residences, and extensive meeting and event space.

We are seeking individuals who are passionate about hospitality to join our Spa team as a Spa Manager
. The Spa Manager provides cutting edge advice and makes strategic and operational decisions for the department regarding treatments and philosophies.

• Supervise management and growth of the Spa staff.
• Integrate and encourage growth of spa management personnel across other properties.
• Assist on project-by-project basis and serve as a knowledge reference for staff.
• Interview, train, schedule, monitor performance, discipline, and complete payroll for personnel reporting to the Spa Manager.
• Monitor the quality and timeliness of all member communications generated by the Wellness Department (in-house collateral, promotions, mailings, articles, bulletin boards).
• Monitor operating funds for the Wellness Department and generate purchase requisitions.
• Participate in Member Fitness Committee meetings and other hotel meetings as necessary.

• Education in Spa management or Hospitality or equivalent experience.
• At least 5 years of experience in a related position.
• Experience in a luxury hotel property.
• Excellent reading, writing and oral proficiency in English.
• Minimum 5 years of management experience in a luxury Spa.
• Demonstrates advanced knowledge of spa, wellness and holistic modalities.

We look for employees who treat others with respect, strive for excellence, and bring enthusiasm to their work. We offer a supportive and inclusive work environment, opportunities to collaborate with leaders in hospitality, and a commitment to delivering exceptional guest service.

Visa sponsorship is not available. Applicants must already be legally permitted to work in the United States.

• Free medical, dental and vision insurance for you and eligible dependents after 30 days
• 401(k) retirement matching plan
• Employee travel program to experience our hotels
• Competitive salaries and incentives
• Educational assistance and in-house training
• Life insurance
• Vacation and paid sick time
• Complimentary employee meals
• And more

We look forward to receiving your application. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC poster please visit eeoc.gov. Under Massachusetts law, certain screenings may be restricted.