Airport Lounge Host - Part-Time

Join to apply for the Airport Lounge Host - Part‑Time role at Hyde Park Hospitality, LLC

3 days ago – Be among the first 25 applicants.

This range is provided by Hyde Park Hospitality, LLC. Your actual pay will be based on your skills and experience. Your pay is $19.75 per hour.

The Host is a personal representation of the service and overall hospitality of the lounge located inside Boston Logan International Airport. The Host sets the tone for the guest’s entire visit; upon arrival at the lounge the Host greets the guest by name, checks credentials and/or processes sales, and ushers guests into the lounge. The Host provides lounge tours, completes guest discrepancy reports, and must be available to work weekends.

• Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly and warm spirited.
• Guest Experience – maintain a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience while accurately answering inquiries.
• Active Listening – give full attention to others, take time to understand points being made, ask questions as appropriate, and not interrupt at inappropriate times.
• Reading Comprehension – understand written sentences and paragraphs in work‑related documents.
• Speaking – talk to others to convey information effectively.
• Writing – communicate effectively in writing as appropriate for the needs of the audience.
• Conflict Resolution – deescalate situations in a professional and courteous manner.
• Problem Solving – develop solutions to remove obstacles that may arise.

• Interact with guests in a premier clubroom/bar environment in a professional and pleasant manner.
• Welcome guests by name and assist them throughout their stay.
• Take ownership of the guest’s experience from beginning to end.
• Employ the Guest First philosophy in meeting guests’ needs and expectations.
• Listen to the guest’s needs and offer confident recommendations to ensure high satisfaction.
• Make quick and effective decisions when unanticipated situations arise, prioritizing guest experience.
• Be knowledgeable about the lounge, each guest and the surrounding area.
• Communicate with guests over the phone and in person.
• Provide information guests need to enjoy their stay, including facilities and booking services.
• Possess basic working knowledge of alcoholic beverages and food offerings.
• Complete paperwork related to daily sales, passenger counts and miscellaneous reporting.
• Always follow established safety procedures and immediately report any health or safety incident, security breach, concern or suspicious behavior to the supervisor or manager on duty.
• Other duties as assigned.

• Strong communication skills and willingness to work as part of a team.
• Effective and pleasant presentation of information one‑on‑one and in group settings.
• Passion for servicing guests with proactive solutions.
• Follow directions and procedures, effective time management and organizational skills.
• Interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner.
• Maintain composure under pressure and awareness of surroundings and cultural differences.
• Maintain a presentable and polished appearance in keeping with service standards.
• Be able to stand during entire scheduled shift.
• Handle stress of a fast‑paced work shift of up to ten (10) hours.
• Lift and/or move up to 40 pounds.
• Walk, bend, twist, and stand to perform normal job functions.
• Report to work on a regular and timely basis.
• Work rotating shifts including weekends and holidays.
• Pass and obtain a security background check and clearance to work in an airport environment.

• Vacation and PTO.
• Employee Assistance Program (EAP).
• Employee Corporate Discounts for nationally recognized products and services such as childcare, electronics, entertainment, hotels, home, groceries, restaurants, auto, travel, and pets.

Hyde Park Hospitality (HPH) is a young—yet dynamic and fast‑growing company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being the 35th fastest‑growing business in the Chicago‑area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply.

Learn more at

Entry level

Part‑time

Design, Art/Creative, and Information Technology

Hospitality