VIP Guest Experience Director
Listed on 2026-10-09
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Hospitality / Hotel / Catering
Event Management & Planning, Hotel Management, Hospitality & Tourism, Guest Services
Highgate Hotels, a leading hospitality company, seeks a Director of Guest Experience for The Newbury Boston. You will oversee VIP guest recognition, amenity programs, and concierge services across all shifts, ensuring five-star service throughout the guest journey.
The role requires managing cross-department collaboration with Sales, Catering, and Operations to satisfy guest preferences and escalate issues promptly, maintaining excellence in luxury standards at a premier Back Bay property.
We would love to welcome a new VIP Guest Experience Director to our team in Boston, MA, United States.
Our organisation is growing, and we are hiring a VIP Guest Experience Director in Boston, MA, United States.
This position is for the VIP Guest Experience Director role at Highgate Hotels L.P.
We are seeking a motivated VIP Guest Experience Director to join Highgate Hotels L.P. in Boston, MA, United States.
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