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Luxury Front Desk Agent — Five-Star Guest Experience

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Omni Hotels
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 68000 - 76000 USD Yearly USD 68000.00 76000.00 YEAR
Job Description & How to Apply Below

Omni Boston Seaport is seeking a Front Desk Agent to deliver a five-star welcome and departure experience. You will be the first and last point of contact for guests, assisting with information about the hotel and local area, and coordinating with Concierge, Bell-Door, and Ideal Services teams to fulfill requests.

The role requires strong customer service, multi-tasking, and a commitment to security and accuracy in guest folios and profiles.

Join us at Omni Hotels as our next Luxury Front Desk Agent — Five-Star Guest Experience in Boston, MA, United States.

This role is for the Luxury Front Desk Agent — Five-Star Guest Experience role at Omni Hotels.

We are seeking a motivated Luxury Front Desk Agent — Five-Star Guest Experience to join Omni Hotels in Boston, MA, United States.

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