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Front Office Supervisor: Guest Experience & VIP Services

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Highgate Hotels L.P.
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Hospitality & Tourism, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 75000 USD Yearly USD 60000.00 75000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels in Boston seeks an Assistant Front Office Manager to run the front desk with a guest-centric approach, maximizing occupancy and revenue while maintaining exceptional service standards.

Responsibilities include supervising front desk operations, training staff, handling VIP requests, and coordinating with Sales and Reservations for groups and events. Excellent communication and leadership are essential.

As a Front Office Supervisor:
Guest Experience & VIP Services, you will play an important part at Highgate Hotels L.P. in Boston, MA, United States.

We are currently recruiting a Front Office Supervisor:
Guest Experience & VIP Services for our team in Boston, MA, United States.

This is a great opportunity to take on the Front Office Supervisor:
Guest Experience & VIP Services role at Highgate Hotels L.P.

We invite applications for the Front Office Supervisor:
Guest Experience & VIP Services position located in Boston, MA, United States.

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