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Guest Services Pro - Front Desk & Guest Experience

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Sonesta International Hotels Corporation
Full Time position
Listed on 2026-10-16
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 22000 - 25000 USD Yearly USD 22000.00 25000.00 YEAR
Job Description & How to Apply Below

Sonesta International Hotels Corporation is hiring a Guest Services Agent in Boston. Responsibilities include front desk duties, guest relations, reservations, and upselling to maximize revenue. The role requires strong English communication, basic math, and cash handling with a Serv Safe certification being pursued.

Morning, evening, weekend, and holiday shifts are required. The role emphasizes Sonesta Service standards, customer care, and collaboration with hotel teams to deliver a high-quality

We would love to welcome a new Guest Services Pro
- Front Desk & Guest Experience to our organisation in Boston, MA, United States.

The advertised compensation is 22.000 - 25.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Guest Services Pro
- Front Desk & Guest Experience role in the description above.

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