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Front Desk Concierge — Guest Experience Leader

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Highgate
Full Time position
Listed on 2026-10-16
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 25000 - 36000 USD Yearly USD 25000.00 36000.00 YEAR
Job Description & How to Apply Below

Highgate Hotels in Boston's Back Bay is seeking a Guest Service Agent. You will welcome guests at check-in, assist during their stay, and handle checkout with courtesy while helping maximize occupancy and revenue.

The role requires strong communication, computer proficiency, and flexibility for long hours. Prior hotel or guest service experience is preferred, with a focus on delivering outstanding guest experiences.

We have an opening for a Front Desk Concierge — Guest Experience Leader in Boston, MA, United States within Other.

We would love to welcome a new Front Desk Concierge — Guest Experience Leader to our organisation in Boston, MA, United States.

For the Front Desk Concierge — Guest Experience Leader position at Highgate, we are reviewing applications now.

Step into the Front Desk Concierge — Guest Experience Leader role at Highgate in Boston, MA, United States and grow with us.

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