Concierge​/Valet

The role of the Concierge Ambassador is to complete the customer interaction pleasantly and courteously, maintain a clean and professional environment, and ensure excellent service in every interaction. They are key players in delivering exceptional customer service.

Schedule:
Saturday & Sunday 3pm-11pm

• Make exceptional guest experiences the priority in every interaction
• Contribute to a safe environment for all guests and employees per company and site-specific guidelines
• Maintaining a ready to serve posture that is welcoming to guests
• Make eye contact and smile to all guests to acknowledge them
• Prioritize assisting guests before other tasks
• Working efficiently, without rushing, to help guests
• Use VPNE preferred word choices while speaking with guests
• Follow all cash handling guidelines per company policies
• Empty trash, sweep and perform other cleaning duties as needed
• Performs other duties as assigned within the scope of the Ambassador role.

** Drivers license required**

• Ability to read, write and verbally communicate in English
• Ability to effectively maneuver around various locations both inside and outside while engaging in, bending, prolonged standing, running, and prolonged sitting and in all weather conditions
• Ability to receive medical and security clearance for one or more locations
• Possess the manual dexterity to operate essential office equipment, including computers and cash registers
• Possess the mental acuity to be able to process cash and manual transactions
• Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds
• Be at least 18 years of age
• Be able and willing to smile during every customer interaction
• Maintain uniform standards while around the account
• Ability to create relationships with customers
• Organization and strong problem-solving abilities

Years of

Experience:

Entry Level

Language

Skills:

Proficient in English both verbally and written

Education Requirements:

High School Diploma/GED

#VPNE
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