Guest Experience Specialist - Front Desk & Concierge
Listed on 2026-10-17
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
HHM Hotels seeks a Guest Service Agent to greet, register and assist guests in a friendly, brand-compliant manner. You will handle check-ins/outs, reservations and payments using the property management system, while maintaining high guest satisfaction standards.
Your role includes balancing ledgers, handling inquiries, and supporting breakfast service during peak times. This position offers varied shifts and opportunities for growth within Front Desk leadership tracks.
We would love to welcome a new Guest Experience Specialist
- Front Desk & Concierge to our team in Boston, MA, United States.
As a Guest Experience Specialist
- Front Desk & Concierge, you will play an important part at HHM Hotels in Boston, MA, United States.
We invite applications for the Guest Experience Specialist
- Front Desk & Concierge position located in Boston, MA, United States.
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