Engagement Partner

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Pine Street Inn began its journey in 1969, offering a safe alternative to the streets of Boston to approximately 200 men suffering from alcoholism. Since then, our comprehensive programs and services have expanded to include housing, emergency services, and workforce development to support nearly 2,000 individuals each day. Our mission is to end homelessness by making permanent housing a reality for all.

Monday‑Friday, 8:30 am – 5:00 pm. Hybrid working model: 2 days on site, with travel to programs supported.

$80,000 – $96,000 annually DOE (Salary ranges provided are based on relevant experience and skill set).

This position supports program and department leaders in ensuring a positive employee experience and engagement. The Employee Engagement Partner is also the point of contact for employees in the given department they support, if there are questions or concerns. This role serves as a conduit, partner and liaison between the department or program they support and the HR Administration team, Talent Acquisition Team, and the Learning and Development team.

In order to meet business needs, the work schedule for this role will be M‑F from 8:30 am‑5 pm. The Employee Engagement Partner is a critical part of our HR function and to our commitment to a positive employee experience.

• Work with colleagues in the HR department in support of agency and department goals.
• In conjunction with HR colleagues, consistently identify, organize, promote and operationalize approved opportunities to advance or streamline HR process of operations.
• Facilitate cooperative relationships with all PSI programs and departments.
• Always model behavior that is in support of PSI values and in compliance with PSI policies.
• Model discretion and professionalism for all PSI staff at all times.
• Provide visible, valuable participation in all Pine Street activities including but not limited to general staff meetings, department staff meetings, organization‑wide events.
• Assist in addressing employee relations issues including complex and emotionally charged employee relations issues using expert judgement and guidance. Duties will include, scheduling of meetings, note taking during meetings, conducting further research or data collection including Dashboard, preparing final corrective action drafts and other employee relations documents.
• Assist in conducting thorough, effective and objective investigations to conclusion.
• Assist in coordinating activities to develop the affirmative action policies and the affirmative action plan.
• Conduct Exit Interviews and oversee exit process for resigning employees.
• Analyze exit interview data and compile to work with the Senior Director of HR Operations and Engagement to identify trends impacting the larger organization.
• Ensure that HR policies are communicated and followed and act as advisor when it comes to policy and/or procedure questions.
• Manage the employee grievances process and protocol.
• Act as advisor to department and program leaders on writing and delivering performance feedback.
• Generate and track reports and communications with supervisors and managers to ensure timely and appropriate use of Cornerstone on Demand technology in the provision of employee reviews. Coordinate exceptions and system changes and track exceptions in coordination with Senior Director of HR Operations and Engagement.
• Facilitate trainings and serve as administrator of the PSI performance management system for assigned departments/programs. Create and maintain communications with supervisors and managers on successful completion of employee performance evaluations. Promote use of performance management technology throughout work with managers.
• Mediate issues related to workplace disagreements and support program management with facilitation of difficult conversations with staff.
• Assist program management with development and implementation of personnel related program policies.
• Partner with HR colleagues in the coordination of activities to enhance employee engagement.
• Act as the liaison for staff training and…