Benefits Manager - Human Resources
Listed on 2026-01-12
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HR/Recruitment
Overview
The Committee for Public Counsel Services (CPCS), the public defender agency of Massachusetts, is seeking a Benefits Manager tooversee all aspects of Leaves of Absence and reasonable accommodations, serves as the Agency GIC Coordinator, and manages SMART Plan administration. This position is eligible for a hybrid work schedule with a minimum of two days per week in our Boston Office.
In this role, you would join a strong, experienced HR team supporting an organization of passionate professionals providing legal services to indigent clients in Massachusetts.
We fight for equal justice and human dignity by supporting our clients in achieving their legal and life goals. We zealously advocate for the rights of individuals and
promote just public policy to protect the rights of all.
Our Values
C
ourage
• Accountability
• Respect
• Excellence
DIVERSITY AND INCLUSION MISSION STATEMENT
CPCS is committed to protecting the fundamental constitutional and human rights of our assigned clients through zealous advocacy, community-oriented defense, and the fullness of excellent legal representation. We are dedicated to building and maintaining strong professional relationships, while striving to accept, listen to and respect the diverse circumstances of each client, as we dedicate ourselves to meeting their individual needs. It is our CPCS mission to achieve these goals, and in furtherance thereof, we embrace and endorse diversity, equityand inclusion as our core values as we maintain a steadfast commitment to: (1) Ensure that CPCS management and staff members represent a broad range of human differences and experience;
(2) Provide a work climate that is respectful and supports success; and (3) Promote the dignity and well‑being of all staff members. CPCS leadership is responsible for ensuring equity, diversity, and inclusion. The ability to achieve these goals with any level of certainty is ultimately the responsibility of each member of the CPCS community.
AGENCY OVERVIEW
CPCSis the state agency in Massachusetts responsible for providing an attorney when the state or federal constitution or a state statute requires the appointment of an attorney for a person who cannot afford to retain one. The agency provides representation in criminal, delinquency, youthful offender, family regulation, guardianship, mental health, sexually dangerous person, and sex offender registry cases, as well as in appeals and post‑conviction and post‑judgment proceedings related to those matters.
The clients we represent are diverse across every context imaginable and bring many unique cultural dimensions to the matters we address. This reality creates a critical need for CPCS staff to be culturally competent and able to work well with people of different races, ethnicities, genders and/or sexual orientation identities, abilities, and limited English proficiency, among other protected characteristics.
DEPARTMENT OVERVIEW
The Human Resources Department for the Committee for Public Counsel Services strives to provide exceptional service for our clients and our staff. We aim to uphold an environment which maximizes our employees’ experience, foster personal and professional growth, and enhances our staff’s mastery of the general practice of the law. By ensuring that CPCS provides an inviting and supportive atmosphere for our employees, we can best ensure superior representation for our clients.
The Human Resources Department encompasses three main practice areas:
Benefits and Wellness, Payroll, and Recruiting and Hiring.
POSITION OVERVIEW
The Benefits Manager is a key position in the Human Resources Department which acts as the Department liaison with a variety of direct providers of state benefits. The Benefits Manager
oversees all aspects of Leaves of Absence and reasonable accommodations, serves as the Agency GIC Coordinator, and manages the SMART Plan administration. The Benefits Manager will also oversee the processing and management of worker’s compensation claims and the employee assistance program. The Benefits Manager will regularly communicate with CPCS employees as well as individuals in other agencies and organizations.
The…
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