Assistant People & Culture Director - InterContinental Boston

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Hotel: Boston (BOSHA), 510 Atlantic Ave, 02210

Assist in the management of day-to-day operations and assignments of People & Culture programs such as recruiting/employment, compensation, benefits, workers’ compensation, labor and colleague relations, colleague recognition programs, and training for hotel colleagues.

Ensure policy compliance, support the Company’s initiatives, and promote a positive colleague culture. Maintain confidentiality to the extent possible in all People & Culture-related matters.

At Inter Continental Hotels & Resorts®,we want our guests to feel special, cosmopolita,n and in the know, which means we need you to:

• Be charming by being approachable, having confidence, and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentiv,e and taking ownership
  of getting things done.
• Make it memorable by being knowledgeable, sharing storie,s and showing your style to create moments that make people feel special.

Duties and Responsibilities

• Assist in the management of day-to-day operations and assignments of People & Culture staff, plan and organize work, communicate goals, and schedule/assign work. Advise staff of formal policies and procedures, identifying options and resolving issues. Alert management of potentially serious issues.
• Recommend and/or initiate salary, disciplinary, or other staffing/People & Culture-related actions in accordance with company rules and policies.
  
  Alert the Director of People & Culture of potentially serious issues.
• Represents the Hotel and IHG as needed at local, regional, and corporate job fairs and recruitment-related events as directed.
• Identify, recruit, and make hiring recommendations for all hotel positions. Assist in the oversight of the maintenance of accurate and up-to-date company files on all colleagues.
  
  Ensure that company hiring standards, laws, and applicable regulations are followed in the application, hiring, and selection process.
• Assistin assessing organizational needs, developing aligned people & culture solutions, and implementing strategies in the areas of colleague relations, compensation and benefits, recognition, administration, and Colleague wellness
• Promote positive colleague relations through an environment that encourages open communication, trust, mutual respect, and our Winning Ways
• Assist Departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in colleague feedback
• Assist with and support staff events
• Assist in analyzing data from exit interviews, turnover statistics, absenteeism reports, etc., to identify trends, training needs, supervisory issues, etc., to improve colleague satisfaction and retention.
• Assist in creating, communicating, and implementing programs and events to foster a positive work environment for all colleagues (e.g., all colleague meetings, culture committees, health fairs, etc.).
• Support and administer the colleague satisfaction survey (Colleague Heartbeat) in conjunction with Corporate People & Culture. Assist department managers with developing action plans based on feedback. Assist with feedback sessions.
• Support the Director of People & Culture in administering all other corporate initiatives, such as annual merit process, short-term incentive process, benefit enrollment and communication, wage and hour surveys, etc.
• Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Human Rights, Employment Standards, colleagues’ records administration, etc.) Conduct annual HR compliance/standards self-audit, and various external audits.
• Communicate and interpret all company and hotel policies and procedures.
  
  Review and make recommendations as appropriate to management and/or Corporate People & Culture to improve P&C policies, procedures, and practices.
• Assists with and/ or conducts investigations related to Grievances, MCAD/ EEOC charges and other forms of colleague-related litigation
• Facilitate effective…