Associate Director of Human Resources

Career Opportunities with Charles River Community Health Inc

A great place to work.

CLASSIFICATION/STATUS: Exempt, Full Time, Permanent

IMMEDIATE SUPERVISOR: Director of Employee Relations and Human Resources

SUPERVISORY RESPONSIBILITIES: None

FLEXIBLE WORK: Hybrid (3-4 days on-site, based on managerial discretion)

SALARY BAND: Band 5($72,800 to $101,000 annual)

WHO YOU ARE: YOUR ROLE & IMPACT

The mission of Charles River Community Health (CRCH) is to partner with individuals and families to help them thrive and lead healthier lives by delivering the comprehensive, integrated, and equitable primary healthcare that matters most to them.

As part of the dynamic Human Resources team at Charles River Community Health (CRCH), the Associate Director of Human Resources plays a vital role in developing and executing HR strategy to support the health center’s mission, workforce, and strategic goals. Reporting to the Director of Employee Relations and Human Resources, the Associate Director of Human Resources maintains a strong and regular presence across departments and cultivates relationships with managers and staff to promote employee engagement, mission alignment, and company culture.

The Associate Director of Human Resources serves as a senior member of the HR team, providing oversight in areas such as workforce development, employee relations, and HR operations, while helping build an HR department that is proactive and aligned with organizational values. We are seeking a collaborative, strategic, and hands‑on Associate Director of Human Resources to help lead key HR functions and support our expanding organization.

YOUR RESPONSIBILITIES

• Partner with the Director of HR to develop, implement, and refine HR strategies, policies, and initiatives.
• Serve as a trusted advisor to managers and staff, promoting a culture of collaboration, engagement, and professional growth
• Support Director of HR with employee relations matters, acting as a trusted advisor for problem resolution and maintaining a positive work environment, while remaining in compliance with legal regulations and internal processes.
• Provide guidance to managers on employee relations issues, performance concerns, conflict resolution, and progressive disciplinary action.
• Collaborate with department leaders to assess staffing needs, workforce trends, and retention opportunities
• Collaborate with hiring managers across the health center to ensure strategic candidate screening, effective interviewing processes, and clear communication. Document key variables to enable future data driven hiring decisions and move CRCH to a “hiring the right fit” model
• Support recruitment processes by coordinating onsite interviews and shadowing days with hiring managers, including preparing staff for participation in interviews and facilitating on day of interviews.
• Develop behavioral interview guides and tools, including customized forms with feedback and rating sections, to set managers up for hiring success.
• Work with hiring managers to design and implement role‑specific interviewing, onboarding, training, and development tools and processes.
• Collaborate with leaders to identify training, development, and coaching needs across the organization.
• Assist in building career development pathways and departmental succession planning strategies.
• Provide regular coaching for select managers and targeted coaching for those in need of development, with timelines and metrics to track progress.
• Meet with internal candidates applying for management roles to assess their readiness, provide feedback, and ensure alignment with hiring manager expectations.
• Deliver individualized training for new and newly promoted hiring managers on hiring processes, performance management, payroll workflows, progressive discipline, ATS utilization, and other essential HR systems and processes.
• Work with HR Generalists to develop and deliver bi‑monthly leadership training workshops and peer learning round tables, to support manager development of the essential skills for leadership success.
• Monitor and update job descriptions as needed, ensuring alignment with organizational goals, and provide guidance to recruiters…