Regional Director of People & Culture North East

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Copley Plaza is a landmark luxury hotel in the heart of Boston’s historic Back Bay neighborhood. Combining timeless elegance with exceptional service, the hotel offers a dynamic and welcoming work environment where colleagues are empowered to create memorable guest experiences. As part of the globally recognized Fairmont brand, Fairmont Copley Plaza provides opportunities for professional growth, development, and a commitment to hospitality excellence.

We are looking for a people-focused Regional Director of People & Culture based at Fairmont Copley Plaza who will have oversight for our People & Culture function across the region. This role supports our operational leaders by aligning people goals with business goals to achieve optimum results while cultivating a workplace that reflects the values of Fairmont Hotels & Resorts.

• Adherence of all Company programs and policies
• Conduct Hotels People & Culture Audits across region, develop action plans as required, and monitoring completion
• Support People & Culture systems and programs
• Ensure adherence to all compliance training such as Discrimination & Harassment, Watch, and any locally compliant training
• Manage bi-annual HR Data indicators and other metrics for roll-up to Global People & Culture Corporate office

• Adhere to regional grade structure
• Oversee annual salary and merit review within region
• Review regional STIP awards with Regional Vice President and submit for approval in line with company guidelines

• Manage and ensure maximum participation in annual and pulse surveys across the region
• Review of regional EES results, providing guidance to Director, People & Culture and General Managers as needed, ensuring effective action planning across the region
• Provide guidance and direction on effective action planning, monitor action planning initiatives
• Liaise with Directors, People & Culture on communication strategies for promoting completion of initiatives and celebrating successes

• Provide advice, guidance and general leadership to Directors of People & Culture within the Region, while also supporting the needs of Fairmont Copley Plaza.
• Provide input on the performance of Directors, People & Culture and success in achieving annual goals
• Champion diversity, equity, and inclusion initiatives, with deep respect for unique cultural values and communities.

• Ensure Region and hotels are compliant on all labor laws and key amendments
• Advise and guide on local legal HR matters – with legal counsel as appropriate
• Handle any Ethics / Compliance / Privacy matters as required

• Foster a positive, engaged, and inclusive workplace culture rooted in Fairmont Hotels & Resorts of kindness, unity, humility, and patience
• Ensure local annual competitive set review is completed, and discrepancies are acted on
• Support and guide employee/labor relations matters within the region as appropriate and ensure thoughtful and timely reporting of challenges & successes