Site Reliability Engineer

Site Reliability Engineer (SRE) - Platform Infrastructure team (100% Remote - USA)

Location: Boston, MA (Remote)

Salary: $115,500 - $184,800

About Log Rocket

Founded in 2016, Log Rocket's goal is to make every experience on the web as perfect as possible. We solve a huge challenge for product managers and developers—understanding the user experience. Our system gives teams complete visibility into their customer’s experience through pixel‑perfect replays of user sessions and clear insight into logs, errors, and network activity. We have attracted an elite roster of almost 3,000 customers, including Class Pass, Capital One, Cisco, and Rippling.

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta‑V Capital, we’ve raised $55M in funding and are eager to bring talented people onboard to support our growth.

• Improve quality of pager alerts while reducing noise.
• Maintain awareness of engineering initiatives across the organization and monitor their impact on stability, cost, and performance.
• Keep infrastructure up-to-date to take advantage of security patches and new features.
• Improve operational security without sacrificing engineering independence.

• At least 4 years of experience as a Site Reliability Engineer or related job.
• Ability to read and understand product code (writing product code is a nice‑to‑have!).
• Familiarity with the state of the art in cloud technologies, including common providers, tools of the trade, and their strengths and weaknesses.
• Experience operating applications and databases with demanding scalability or availability requirements.
• Proven expertise in modern container orchestration practices (we use Kubernetes on GKE).
• A strong understanding of the performance, architecture, tooling, and cost of cloud systems.
• A security‑focused mindset with a solid understanding of incident response and risk mitigation.
• A strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team and customers.
• If you don’t meet all of these, we still encourage you to apply. We believe code is code, regardless of language, and learning different tools is part of joining a new company.

• Catered lunch and an impressive array of snacks (healthy and non‑healthy).
• Unlimited vacation policy.
• Health, Dental, Vision benefits, 401k, commuter benefits.
• Generous stock options.
• Regular team outings and activities (from boat rides to paintball).

Log Rocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Log Rocket will consider sponsoring visas for applicants in the US that need work authorization.

• Mid‑Senior level

• Full-time

• Engineering and Information Technology

• Software Development

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