Process Automation Specialist arrow_right_alt

Rocket Alumni Solutions provides web-based touchscreen software for community recognition.

Goal: Impact student outcomes at scale.

Clients: 600+ high schools and colleges.

Who: A highly motivated team of doers looking to make a large impact.

Ideal candidates are looking to make an immediate impact, rapidly learn, and grow with the business.

We are seeking top-performing individuals who can demonstrate they have been the top performer in their previous roles through provided metrics or portfolios.

Location: In-Person
Salary: $90k+

Posted on:
January 24, 2025

Rocket Alumni Solutions builds interactive recognition software used by schools, nonprofits, and community organizations. We’ve rapidly scaled to $2.4M ARR and aim for $5M in 2025. Our team is searching for a highly capable Process Optimization Specialist who can leverage technology to streamline our workflows and help us operate at maximum efficiency.

As our Process Optimization Specialist, you’ll collaborate with every department—Product, Design, Customer Success, Marketing, and Sales—to automate manual tasks, eliminate process bottlenecks, and ensure data flows seamlessly between systems. You’ll be our go-to person for implementing automation tools, creating custom integrations, and building internal scripts that enable the team to work faster and smarter.

Key Responsibilities:

• Process Automation & Integration: Identify repetitive tasks and integrate tools like Zapier, Integromat, or custom APIs to automate workflows across CRMs, project management platforms, and data repositories.
• Database Management: Understand basic database principles (SQL or No
  
  SQL) to query, clean, and maintain data integrity across the company’s tech stack (e.g., CRM, analytics platform, etc.).
• Workflow Analysis: Conduct deep dives into departmental processes, highlighting inefficiencies and suggesting improvements that save time and resources.
• Cross-Functional Collaboration: Work closely with leadership and team leads to align process changes with strategic goals.
• Continuous Monitoring: Track the impact of automated workflows, measure time savings, and iterate on improvements using data-driven insights.

• 3+ years experience in operations, process improvement, or related roles
• Proven track record automating workflows using Zapier, Integromat, or similar platforms
• Basic knowledge of databases and queries (SQL or No
  
  SQL)
• Detail-oriented, capable of mapping complex processes with clarity
• Excellent problem-solving skills and a proactive approach to identifying automation opportunities

Please email ch and mi with:

• Examples of automated workflows or systems you’ve built
• Any metrics showcasing time savings, cost reduction, or efficiency gains
• A brief summary of your technical skill set (coding languages, integration tools, database knowledge)

We can’t wait to see how your process optimization expertise will help us achieve our ambitious growth targets!