Director, Business

Mason Frank International is partnering with a global company to recruit a Director of Business Applications to join their team. The Director of Business Applications will be responsible for guiding the strategy, delivery, and support of the organization's business applications, with a strong emphasis on Salesforce CRM. The role requires driving alignment across departments, shaping the technology roadmap, and ensuring business systems effectively support organizational objectives.

$/yr - $/yr

• Lead the design, customization, integration, and optimization of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud) along with Deal Hub CPQ.
• Partner with leaders across Sales, Marketing, Finance, Services, and Support to ensure business applications align with operational and strategic goals.
• Translate business priorities into actionable technology strategies and communicate progress clearly to stakeholders.
• Define and execute a long-term roadmap for business systems, ensuring scalability and innovation.
• Foster collaboration with cross-functional stakeholders, set clear priorities, and maintain accountability for multi-department initiatives.
• Oversee administration of sales technology tools and drive project management for sales operations initiatives.
• Manage and prioritize the development backlog based on business value, technical feasibility, and stakeholder input.
• Serve as a decision-maker for feature development, system enhancements, and platform upgrades.
• Lead diverse, cross-functional teams in an agile, fast-paced environment.
• Collaborate closely with Salesforce administrators, developers, and key business contributors to ensure successful outcomes.

• Demonstrated experience managing Salesforce teams; familiarity with additional platforms is a plus.
• 7+ years in Salesforce Product Management, Product Ownership, or Business Systems role with a track record of delivering scalable, complex solutions.
• Experience supporting a SaaS sales org.
• Strong knowledge of Salesforce functionality, integrations, data architecture, and third-party managed packages.
• Proven experience with Deal Hub solutions.
• Ability to design scalable systems with technical depth and business alignment.
• Skilled at turning business needs into well-defined features and enhancements.
• Excellent communication and stakeholder management skills with experience aligning diverse groups on shared priorities.
• Proficiency in backlog management, roadmap development, and delivery of high-impact Salesforce initiatives.
• This role offers a competitive salary aligned with experience and qualifications, as well as a comprehensive benefits program that includes medical, dental, vision, disability coverage, retirement savings, paid time off, professional development, and opportunities for community engagement.

Mason Frank International is a global leader in  recruitment, specializing solely in connecting Salesforce professionals with opportunities.

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Software Development