Project Manager, Global Operations

At Shark Ninja, our purpose is to positively impact people's lives every day in every home around the world! We work hard to provide consumers with high-quality, innovative products that make life easier. We thrive on passion and creativity and are looking for great people with great ideas who want to build the next big thing and grow while doing it.

KEY RESPONSIBILITIES

Reporting to the Sr. Project Manager, Global Operations, the Project Manager will support and manage cross-functional initiatives that drive operational efficiency and enhance global supply chain and eCommerce performance. This role focuses on execution, coordination, and continuous improvement across multiple teams.

Key Focus Areas:

* Project Coordination:
Manage planning, execution, and delivery of assigned projects, ensuring alignment with timelines, budgets, and organizational priorities.

* Operational Support:
Collaborate with logistics, order management, planning, commercial, and technology teams to improve processes and support Retail and Direct-to-Consumer (DTC) operations.

* eCommerce Integration:
Assist in initiatives that enhance consumer experience across eCommerce platforms and fulfillment networks.

* Stakeholder Engagement:
Build strong working relationships with internal teams to ensure project objectives are met.

* Risk & Change Management:
Support identification of risks and assist in implementing mitigation plans; help guide teams through process changes.

* Data & Reporting:
Track project KPIs, prepare status updates, and provide insights to senior team members for decision-making.

* Continuous Improvement:
Contribute to process improvement initiatives and adoption of best practices in project management.

QUALIFICATIONS

* 3-5 years of experience in project management or operations within supply chain, retail, or eCommerce environments.

* Familiarity with global supply chain processes and DTC logistics preferred.

* Strong organizational and communication skills; ability to manage multiple priorities in a fast-paced environment.

* Experience with project management tools and Microsoft Office Suite (Excel, PowerPoint, Project).

* Knowledge of ERP/WMS/eCommerce platforms (e.g., SAP, Net Suite, Shopify) is a plus.

* Ability to work collaboratively across teams and influence outcomes without direct authority.

EDUCATION

Bachelor's degree in Business, Supply Chain Management, or related field required. PMP or similar certification is a plus.

OTHER REQUIREMENTS

* Travel up to 10% (Domestic & International).

* Flexible schedule to accommodate virtual meetings across time zones.