Senior Product Manager

Overview

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

Want to learn more about life at Klaviyo? Visit  to see how we empower creators to own their own destiny.

Product Managers at Klaviyo have mastered the craft of Product Management. They are highly-skilled practitioners, who have been directly responsible for driving significant business outcomes. At Klaviyo, you’ll work in the kind of high-growth environment that offers unlimited potential. The potential to be a driving force that achieves even greater business outcomes, and the potential to coach and mentor the next generation of Product Managers.

Klaviyo’s fast growth will ensure that opportunities abound.

We’re looking for a Senior Product Manager to lead high-impact, cross-functional product initiatives. This role is ideal for someone who thrives in complexity, loves solving hard problems, and can drive meaningful business outcomes through product development. You’ll be responsible for setting product vision, driving strategy, and delivering results that delight customers and elevate team performance.
Please note that this role is located in Boston and requires 3 days/week in our office. Fully remote candidates will not be considered at this time.

• Lead product strategy: Define success, identify high-impact problems, and align with broader business objectives.
• Own prioritization and roadmap: Balance long-term vision with immediate needs, using data to guide investment decisions.
• Drive execution: Collaborate cross-functionally to set goals, remove blockers, and deliver against milestones.
• Champion the customer: Spend significant time interacting with customers to understand their needs; knowledge about customers is power.
• Communicate effectively: Clearly articulate strategy and progress to stakeholders, ensuring transparency and alignment. Exceptional written communication is valued.
• Mentor and lead: Be a leader on the team, identify ways to accelerate or level up the rest of the product team, and be a go-to resource for other product managers.
• Deliver business outcomes: Focus on driving measurable results through rigorous problem-solving and strong execution.
• Think deeply, act decisively: Think deeply, quickly, and analytically to make the best decisions; break problems into small pieces and recombine them elegantly.
• Influence beyond your domain: Resolve dependencies and align adjacent product areas for a cohesive experience.

• 8+ years of experience in the tech industry, with at least 5 years in a product management role
• Experience leading cross-functional teams and managing products across their full lifecycle
• Strong technical intuition and the ability to work closely with engineering teams on architectural decisions
• Proven track record of delivering high-impact products and improving team efficiency
• Exceptional communication skills, particularly in written form, with an ability to bring clarity to complex ideas
• Deep user empathy and experience gathering insights from a wide range of stakeholders
• Data-informed mindset with experience analyzing large datasets and using metrics to guide decisions
• Experience aligning multiple stakeholders and navigating trade-offs in high-growth or fast-paced environments

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