Enterprise Partner Account Manager, GSIs

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.

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We’re Partnerships  mission is to drive growth by building and deepening relationships with ecosystem partners that make Klaviyo more powerful for everyone that uses it. We operate globally, partnering across the business, but most closely with Sales and Marketing to deliver more for our customers. Our Partner Account Management org in the US is a team of 30 high performing and entrepreneurial Klaviyos who use their consultative skills to understand the business model and growth strategy of our ecosystem partners to advise them on how Klaviyo can help them grow.

Enterprise Partner Managers, GSIs are the go‑to strategic resource for Global Systems Integrators (GSIs) and the Partnerships organization because of their in‑depth knowledge and are seen as experts in the ecosystem. At times they serve as speakers and external spokespersons for Klaviyo. Enterprise Partner Managers are responsible for building and influencing long‑term, deep, and mutually beneficial relationships with multiple stakeholders within Klaviyo’s GSI Partners.

They will work directly with C‑suite leaders in these organizations and leverage consultative skills to understand their business models and growth strategies so they can strategically advise them on how Klaviyo can help them grow.

• Build narrative and articulate the value of Klaviyo’s software to our top GSIs, differentiating Klaviyo from other solutions.
• Manage business development referrals (and co‑selling opportunities) to/from GSIs, and coach them on how to grow their business, including profitability, with Klaviyo.
• Leverage strong consultative skills and knowledge of the GSI ecosystem to advise on their business model and growth strategy and how it plays into the larger environment. Strategically advise them on ways Klaviyo can help them grow their business.
• Drive collaboration cross‑functionally across Klaviyo teams, especially Recruit, Sales, Marketing, and Product, to maximize platform opportunities and resolve challenges.
• Be a platform subject matter expert by developing a deep understanding of the business models, offerings, and ecosystems of Klaviyo’s top GSIs.
• Run internal campaigns to spread awareness and drive enablement of your GSIs' capabilities throughout Klaviyo’s org.
• Drive joint sales motions with GSIs:
  Partner with GSI alliance and sales leaders to identify, qualify, and close joint opportunities — building structured co‑selling programs that expand Klaviyo’s footprint within enterprise accounts.
• Equip and enable GSI sales teams:
  Develop and deliver partner training, sales playbooks, and joint value propositions that help GSI sellers confidently position Klaviyo in digital transformation and customer engagement initiatives.
• Build and influence executive alignment:
  Engage directly with GSI partner principals and industry leaders to create top‑down sponsorship for Klaviyo, ensuring our platform is embedded in their go‑to‑market strategy and prioritized in client pursuits.

• 10+ years of SaaS account management, channel and/or sales experience.
• Experience supporting and influencing colleagues on cross‑functional teams.
• Familiarity with enterprise methodologies (e.g., MEDDIC/MEDPICC).
• Ability to build strong executive relationships and lead multi‑threaded deals to closure.
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

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