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Technical Support

Customer Success Team Lead — Player‑Coach to Drive Adoption

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Snatch UP Jobs
Full Time position
Listed on 2025-12-18
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 131000 - 190500 USD Yearly USD 131000.00 190500.00 YEAR
Job Description & How to Apply Below
A growing technology firm is seeking a Customer Success Team Lead in Boston, MA. This hands-on role combines team leadership with direct customer management to ensure successful onboarding and ongoing support. Ideal candidates will have experience managing customer-facing teams, excellent communication skills, and a global mindset. Salary range is $131,000 to $190,500. Candidates with a background in Architecture, Design, or Prop Tech are preferred.
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