Information Technology Support Specialist
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2025-12-22
Listing for:
Career Movement
Full Time
position Listed on 2025-12-22
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Network Administrator, Technical Support
Job Description & How to Apply Below
Our client, a leading professional services firm supporting the financial and banking sector, is seeking an IT Support Specialist to join their team onsite in Downtown Boston.
This role will provide hands‑on technical support across the firm’s enterprise environment, ensuring seamless system performance and user productivity. You’ll work closely with internal departments and external partners to troubleshoot, maintain, and enhance IT operations.
Responsibilities- Provide Tier 1–2 support for Microsoft operating systems, Office 365, and related business applications
- Administer and support Service Now, Citrix, and VPN connectivity
- Monitor and maintain LAN/WAN network performance and security
- Assist with hardware setup, software deployments, and system configurations
- Collaborate with IT leadership on process improvement and technology upgrades
- 3+ years of IT support or systems administration experience in a professional services or banking environment
- Strong knowledge of Microsoft OS, networking, and remote access technologies
- Experience with Service Now ticketing systems and Citrix environments
- Excellent communication and problem‑solving skills
Associate
Employment typeFull‑time
Job function & IndustriesInformation Technology | Staffing and Recruiting
Location: Boston, MA
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