EAMS System Administrator

Inlinewith
49 CFR 625, 630, and 673requirements,theEAMS Administrator is responsible for the overall asset management, work planning, asset inventory, and application support for the EAMS software at MBTA.

The EAMS Database Administrator supports and performs changes and upgrades to Transit IT environments including after-hours support and implementation of changes and releases of new software and hardware. Document and facilitate the work of IT as it relates to vendors in the support and implementation of technology ies include but are not limited to System performance monitoring and capacity planning, database installation and configuration, database backup & and recovery, patch upgrades, security compliance, and audit trail monitoring.

Design and implement database solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.

EAM Database Administrator will coordinate with stakeholders in Transit Operations, Fleet Maintenance, and support functions at MBTA in the data loading, planning, design, development, and implementation of Transit Technology. This would include the acquisition of new solutions (software or hardware), as well as upgrades to existing applications.

The successful candidate for this role will report to the Deputy Director of Configuration Engineering under the Office of the Chief Engineer. This role will provide technical guidance and play a pivotal role in maturing MBTA’s enterprise asset management (EAMS) software. This role will work in conjunction with Asset Information Managers, Reliability Engineers, Information Technology, Maintenance departments, and third‑party assessors to ensure efficient user experience asset data ingestion and configuration.

• System performance monitoring and capacity planning, database installation and configuration, database backup and recovery, patch upgrades, security compliance, audit trail monitoring
• Design and implement database solutions by defining database physical structure and functional capabilities, database security, data back‑up, and recovery specifications.
• Design and develop stored procedures, triggers, functions, and SSIS packages.
• Analyze and study complex application/database requirements to proactively design, plan, and deploy needed capabilities.
• Evaluate and analyze database systems for enhancements design, develop, and maintain databases that interact with software applications.
• Modify database objects according to requests and perform tests.
• Ensure data quality and integrity in database development techniques.
• Prepare design specifications and functional documentation for assigned database projects.

• Translate technical database issues, requirements, limitations, and parameters for management and staff, and understand business work processes and impact.
• Schedule and coordinate routine database maintenance tasks with minimal impact on users and ongoing projects.
• Maintain database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; and evaluating computer operating systems and hardware products.
• Maintain and support existing enterprise applications along with internal and external integration components.
• Maintain quality service by establishing and enforcing organization standards.
• Participate in on‑call and off‑hours production problem‑resolution activities.
• Responsible for all aspects of the EAMS applications related to content, process integrity, and development, as well as application troubleshooting and performance reporting.
• Monitor the EAMS system setup and ongoing maintenance processes regarding the installation, training, and ongoing support.
• Identify and communicate EAM System defects to vendor and/or IT.
• Archive and restore data; support and maintain EAM System reports; run queries and create ad hoc reports.
• Support all EAM environments, including testing, development, training, and production.
• Create data loaders for the migration of data into the EAMS.
• Promotes a high level of customer service to ensure and drive best practices and standardization.
• Leading testing efforts…