Applications Analyst II

Applications Analyst II

Join to apply for the Applications Analyst II role at Boston Medical Center (BMC).

The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors.

The Applications Analyst II must develop and maintain credibility and effective working relations with internal customers, IT personnel, and vendors. The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward‑thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals and recommend updates or enhancements that could benefit the business based on technology trends and best practices.

Research Information Systems

Full Time

Remote

Associate's degree (or equivalent) or Bachelor's degree (preferred) in Computer Science, Information Technology (IT), Management Information Systems (MIS), or Business Administration.

Requires at least 2+ years relevant experience in business systems analysis, preferably across multiple hardware and software platforms, or business unit experience working closely with IT in the development and implementation of systems.

• Knowledge of the assigned business area's products and processes.
• Working closely with business stakeholders to understand needs, challenges, and objectives.
• Gathering and analyzing requirements for new software applications or enhancements to existing ones.
• Strong technical knowledge and ability to express complex technical concepts in business terms, and translate business needs to technical requirements for developers.
• Understanding of project management concepts in planning and implementing multiple cross‑functional projects.
• Strong written communication skills, including creating and maintaining project documentation and technical writing such as system documentation, user manuals, and training materials.
• Strong verbal communication skills when interacting with team members, other IT teams, end users, and other departments.
• Strong analytical and conceptual skills; a record of accomplishment in developing new concepts for complex projects.
• Testing and implementation: involved in unit, integration, system, and user acceptance testing; deployment or rollout of new applications or updates.
• Troubleshooting and support: post‑deployment support, troubleshooting issues, debugging, enhancing functionality, and optimizing performance.
• Understanding how IT affects an organization and ability to link it to current and redesigned business processes.
• Team player qualities: flexible, friendly, congenial, and enthusiastic.
• Proficiency in Microsoft Office products.

• Previous experience providing IT Support for a Research Administration/Operations business area.
• System administration experience with Info Ed (Electronic Research Administration) and WCG Velos (Clinical Trial Management System) is a significant plus.
• Knowledge of systems:
  Epic, Clin Card, Info.
• Advanced knowledge of MS Excel for analyzing and reporting on large data sets.
• Advanced knowledge of MS Visio for process flow visualization and development.
• Experience in business process re‑engineering or process improvement involving broad‑based information systems and tools to effect business change.
• Experience designing system integrations and interfaces.
• Experience organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors.
• HL7 knowledge.

USD 66,500.00 – 96,500.00

This range is based on the minimum job qualifications; compensation is determined by education, experience, skills, certifications, and other relevant factors. Total compensation includes medical, dental, vision, pharmacy benefits, discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well‑being.

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of applications, nor are we an organization that offers job opportunities over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.