Senior Software Engineer - SRE​/DevOps

About the job

Flowhub is the cannabis retail management platform that helps dispensaries streamline operations, improve compliance, and deliver exceptional customer experiences. We’re building the future of cannabis retail through cutting-edge technology, and we’re looking for passionate leaders to help us scale.

We are seeking a Senior SRE/Dev Ops Engineer to significantly boost the stability, performance, and reliability of the Flow Hub platform. This role will focus on implementing and standardizing modern SRE practices and tooling across the organization. The ideal candidate will be an expert in building comprehensive observability, ensuring database reliability, and optimizing our CDN, while providing necessary cross-support for our core Kubernetes and CI/CD infrastructure.

• Own the stability and reliability of all environments, including production, by implementing and standardizing SRE practices across the organization.
• Architect, own, and maintain our Observability stack, ensuring comprehensive monitoring, alerting, and logging capabilities are standardized and automated.
• Manage and tune our database (OLAP, OLTP) infrastructure as application and business needs evolve.
• Lead performance testing and engineering efforts to ensure our systems maintain scalability and performance under peak loads.
• Serve as the expert for our CDN/Edge infrastructure (Cloudflare), ensuring optimal performance and maintaining advanced security features.
• Provide critical cross-support for core infrastructure (GCP and Kubernetes), including automation, cluster maintenance, disaster recovery, and CI/CD troubleshooting.
• Develop internal tooling and platform capabilities to accelerate engineering productivity.
• Mentor and guide engineers to ensure application and infrastructure needs are tightly aligned.

• 5+ years of hands-on experience in a dedicated SRE, Dev Ops, or Platform Engineering role.
• A natural team player and Culture Ambassador who operates with humility, actively collaborates across boundaries, and prioritizes the success of Flow Hub's mission above all else.
• Strong Experience in Observability and SRE Practices (SLOs, SLIs, incident response), utilizing tools like Prometheus, Grafana, and Datadog.
• Deep experience managing and optimizing databases, specifically focusing on high availability, scaling, and reliability of OLAP and OLTP systems.
• Solid foundation in core infrastructure technologies including Kubernetes (GKE), GCP infrastructure, and Terraform automation.
• Hands-on expertise with performance testing using tools such as JMeter, Locust, Gatling, or k6.
• Strong working knowledge of Cloudflare for CDN optimization and security features (WAF, DDoS, Bot Management).