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Director, Digital Products

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Banco Santander SA
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
Job Description & How to Apply Below
Director, Digital Products page is loaded## Director, Digital Products locations:
Boston time type:
Full time posted on:
Posted Todayjob requisition r, Digital Products Country:
United States of America
** It Starts Here:
** Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities
** We Want to Talk to You!
**** The Difference You Make:
** The Director, Digital Products oversees a team accountable for defining digital product strategy, engagement, and best in class customer experiences. The incumbent leads, coaches, inspires and motivates a team to create and deliver truly remarkable, influential and impactful work.
* Leads the strategic development of the digital cards area with a focus on developing new products / features, to present and defend proposals to senior management on innovation committees.
* Provides direction and contribute to the development, testing, and refinement of digital innovations.
* Conducts channel/product gap analysis, competitive research and industry evaluations to extract actionable insights to inform the digital strategy and determine the long-term digital roadmap.
* Encourages progressive thinking and the pushing of boundaries.
* Performs project requirements gathering and definition through consultation with subject matter experts.
* Collaborates with external digital agency partners on a regular basis.
* Participates in business case development, writing, and delivery as well as ROI-projections.
*
* What You Bring:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Bachelor's Degree or equivalent work experience:
Technology-related field.

- Required.
* Master's Degree:

- Preferred.
* 9+ Years Related experience.

- Required.
* Extensive knowledge of project management and advanced leadership skills.
* Excellent interpersonal and leadership skills.
* Demonstrated ability to build strong trusted relationships and foster collaboration and teamwork in a variety of settings.
* Advanced knowledge of project and portfolio management tools (i.e. Clarity, Visio, Excel, MS Project, PowerPoint, etc.).
* Demonstrated effectiveness at using influence persuasion and negotiation to find agreeable exchange and reach positive outcomes.
* Master of complex facilitation and dependency management techniques (cross team, cross department).
* Ability to demonstrate and apply sensitivity to enterprise and bank points of view as well as understanding similarities and differences to create a balanced approach.
* Ability to engage the support and resources of others to achieve project goals and objectives; influencing without authority.
* Ability to enable individuals to work effectively as they plan, implement, and experience change.
* Ability to create a strong network of relationships among peers, internal partners, external constituencies and decision makers to deliver end-products.
* Ability to communicate effectively with senior leadership on matters of strategic importance.
* Ability to influence business decisions made by leadership.
* Ability to scope out and develop work plan and resource requirements and estimate costs and risks associated with activities.
* Ability to develop and coach others indirectly or directly and serve as a role model.
* Ability to anticipate reactions and positions of others.
* Ability to manage resources, set scope, time scales, and deliverables, recognizing changing requirements and addressing. program/project impacts.
* Pragmatic problem-solver, forward…
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