Lead CloudOps Engineer

Join to apply for the Lead Cloud Ops Engineer role at C the Signs. We are looking for a hands‑on Lead Cloud Ops Engineer to oversee the reliability, scalability, automation, and day‑to‑day operations of our GCP‑based cloud platform. You will drive infrastructure automation, improve developer workflows, enhance observability, and ensure secure, stable platform operations.

While GCP is the primary environment, the role includes operational responsibility for an existing AWS enterprise environment, requiring the ability to troubleshoot issues, maintain existing systems, and support partner teams without owning major AWS architectural redesigns.

This position is ideal for someone who thrives in cloud‑native environments, enjoys automation, and balances engineering rigor with operational excellence. It is a founding member of the Cloud Ops team in the US with potential to grow into future leadership and management positions.

Why Join Us?

Joining C the Signs is not just about building AI; it’s about shaping the future of healthcare. If you are a technical leader with an unshakable belief in the power of AI to save lives and the ability to make it happen at scale, this is your opportunity to create a tangible, global impact.

Responsibilities

• GCP Platform Operations & Engineering
- Lead day‑to‑day monitoring and management of GCP infrastructure, focusing on reliability, uptime, security, performance, and compliance.
- Manage GKE clusters, including cluster lifecycle, node pools, workload deployment, and operational best practices.
- Implement and maintain GCP networking: VPCs, firewall rules, service networking, and private connectivity.
- Support data and application teams using GCP services such as Big Query, Cloud SQL, Pub/Sub, Cloud Storage, Cloud Run.

• Infrastructure as Code & Automation
- Own and maintain Terraform configurations for GCP and AWS using reusable modules, remote state, policy checks, and automation pipelines.
- Automate environment provisioning, scaling, and configuration with CI/CD tools such as Cloud Build, Git Hub Actions, ArgoCD, or Jenkins.
- Build tooling and workflows that improve developer productivity (automated builds, deployments, secrets management, ephemerial environments).

• Monitoring, Observability & Incident Response
- Build and enhance observability stacks using Cloud Monitoring, Prometheus/Grafana, ELK/Elastic, or Open Telemetry.
- Lead incident response, troubleshooting, root‑cause analysis generation, and post‑incident improvement efforts.
- Define and manage SLOs, error budgets, and operational runbooks.

• Security, Compliance & Cloud Governance
- Ensure secure configurations across cloud services, Kubernetes workloads, secrets storage, and network boundaries.
- Implement guardrails and compliance automation using IAM best practices, GCP Organization Policies, and Terraform checks.
- Work with security and compliance teams to meet HIPAA, HITRUST, SOC 2, or internal audit requirements.

• AWS Operational Support (backup support for existing Platform Only)
- Maintain stability of a pre‑existing AWS environment by performing tasks such as reviewing IAM roles and security posture, supporting workloads on EC2, ECS, EKS, RDS, S3, troubleshooting infrastructure or networking issues, and managing configurations, upgrades, and patching.

• Leadership & Cross‑Team Collaboration
- Mentor Dev Ops, Cloud Ops, and Platform Engineers through pair programming, reviews, and best‑practice sharing.
- Partner with development, data, and security teams to build highly reliable, cloud‑native applications and pipelines.
- Establish operational standards, documentation, and playbooks for cloud operations.

Qualifications

• 8+ years of Dev Ops, Cloud Ops, or platform engineering experience.

• Deep hands‑on experience with GCP, including GKE, workload identity, cluster networking, VPC design, firewalls, load balancers, Big Query, Pub/Sub, Cloud SQL, Cloud Storage, Cloud Run, Cloud Functions, IAM, KMS, Secret Manager.

• Strong expertise with Terraform, including modules, work spaces, and governance patterns.

• Strong CI/CD experience with Git‑based workflows and pipeline automation.

• Solid understanding of Linux,…