Site Reliability Engineer, Edge Services Boston Regular

Site Reliability Engineer, Edge Services

Responsibilities

Our Content Distribution Networks (CDN) team operates on a hybrid platform that integrates both commercial CDN vendors and Byte Dance’s proprietary edge network. This platform encompasses a vast array of Points of Presence (POPs) around the world, hosting edge services like traffic acceleration, CDN caching, gaming, and more. We are looking for experienced reliability and performance engineers to ensure the stability and reliability of our edge services and products running on our hybrid CDN platform.

This role will also involve optimizing performance and developing innovative solutions to meet the evolving business demands at the edge.

Site Reliability Engineering (SRE) combines software and systems engineering to create and manage large-scale, highly distributed infrastructures. Our SREs are responsible for ensuring that these infrastructure services are reliable, fault‑tolerant, scalable, and cost‑effective. In this role, you will manage complex systems at scale, including hyperscale datacenter administration, public cloud management, global CDNs, and load balancers that process terabits of traffic per second.

You will collaborate with diverse teams to translate business requirements into actionable items, driving improvements in system design and operational procedures.

• Architect and implement solutions that enable both internal and external customers to harness the power of Bytedance’s globally scaled content delivery network.

• Build metrics, tools, automations, visualizations and monitors to facilitate the operation and optimization of the edge services.

• Develop procedures and workflows that improve efficiency, foster trust, and ensure compliance in operational processes.

• Run vulnerability and capacity assessment and develop disaster recovery strategies to ensure high availability of our global CDN services.

• Work in a fast‑paced environment. Participate in technical operations and rotations in response to performance and reliability issues.

Qualifications

Minimum Qualifications

• Bachelor's degree with 2+ years of experience in Computer Engineering, Computer Science, or related fields.

• 2+ years working experience in the field of CDN performance engineering, solution architecting or site reliability engineering roles.

• 2+ years experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

Preferred Qualifications

• Self‑driven and capable of coping with ambiguity and moving projects from concept to delivery.

• Experience in operating in a multi‑CDN environment.

• Experience in networking technologies such as TCP/IP, BGP, DNS, etc. in a carrier‑grade environment. Past experience with CDN technologies is a plus.

• Strong in analytical skills and the ability to solve real world problems in a fast moving environment.

• Experience in designing, analyzing and building automation and tools for large scale systems.

• Experience in developing and operating one or more of following systems:
Open Stack, Kubernetes, Nginx, ipvs, ELK stack, Hadoop, etc.

Job Information

About Us

Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Byte Dance

Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and…