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Entry-Level Tech Support Specialist — SAP & Apps; Night Shift
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-02
Listing for:
406 Ventures
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A cybersecurity solutions provider in Boston is looking for a Junior Technical Support Specialist. In this entry-level role, you'll be the first contact for customers, working under senior engineers to troubleshoot issues in a hybrid role requiring night shifts. Responsibilities include managing customer cases, validating licensing, and ensuring alignment with contracts. Ideal candidates have up to 2 years in support roles, with basic IT knowledge and strong communication skills.
Opportunities for mentorship and professional growth are provided.
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