Sr. Associate, Business Management, Boston, MA

Sr. Associate, Business Management, Boston, MA, Country:
United States of America

Your Journey Starts Here:

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally.

Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.

An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!

The Difference You Make:

The Sr. Associate, Business Management plays a critical role in supporting strategic initiatives across Santander, specifically within the Payments organization. This position is responsible for conducting advanced data analysis, developing business cases, evaluating new market opportunities, and supporting operational improvements that influence senior-level decision making.

The ideal candidate brings a consulting-oriented approach, with experience in banking, payments, money movement, FX, and business intelligence, and is comfortable navigating complex datasets to produce clear, actionable insights.

This role offers a high level of exposure to senior leadership and plays an integral part in shaping the strategic direction of the Payments function within Santander. Candidates should be comfortable working in a fast-paced environment, managing multiple work streams, and translating data into high-impact strategic insights.

• Conduct research, data gathering, and analytical assessments to support new business opportunities, operational enhancements, and change initiatives.
• Develop, structure, and evaluate business cases that justify new investments or strategic shifts.
• Translate complex data sets into meaningful insights, trends, and recommendations for executive stakeholders.

• Partner with leaders and teams across the bank to understand strategic priorities, performance metrics, and reporting needs.
• Facilitate communication and alignment across multiple business units in a matrixed environment.
• Support cross-functional efforts including payment modernization, data strategy, and operational efficiency initiatives.

• Lead analytical efforts across the Payments organization, including KPI development, dashboard creation, and data visualization.
• Extract, organize, and validate data from multiple internal and external sources, with strong proficiency in BI tools such as Tableau, enterprise data environments such as Snowflake, and other analytics platforms.
• Develop clear and compelling performance reporting packages and executive presentations.

• Serve as a lead or key participant on strategic projects and initiatives.
• Provide guidance to junior staff and contribute to a culture of analytical rigor and collaboration.
• Support risk management considerations and help define mitigation approaches in partnership with internal stakeholders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree or equivalent work experience:
  Finance, Accounting, Business Administration or equivalent field.
  
  - Required.
• 9+ Years Relevant business planning, project and financial experience.
  
  - Required.
• 9+ Years Experience working with complaint standards to include monitoring and evaluating.
  
  - Required.
• 9+ Years Experience working with Analytics and providing process recommendations.
  
  - Required.
• Strong background in analytics, data interpretation, and process improvement.
• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and other productivity tools.
• Strong communication skills with the ability to convey complex information clearly.
• Demonstrated ability to build relationships and influence stakeholders in a matrixed environment.
• Knowledge of banking products, services, processes, and risk management principles.
• Strong attention to detail and accuracy skills.
• Prior experience in management consulting or strategy roles supporting financial services institutions.
• Background in payments, money movement, FX, or transaction banking.
• Hands-on experience with Tableau, business intelligence platforms, and Snowflake or similar cloud data environments.
• Experience developing executive-ready business cases,…