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IT Support Technical Support

Senior Tier II Help Desk Technician - Cloud & Systems

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28.51 - 41.35 USD Hourly USD 28.51 41.35 HOUR
Job Description & How to Apply Below
A leading technology service provider is looking for Tier II Help Desk Technicians in Boston, MA. The role involves providing technical support for Military One Source Program users, managing IT-related incidents, and collaborating effectively with both technical and non-technical personnel. Candidates should possess a Bachelor's degree and at least 5 years of experience in support roles, as well as the ability to communicate complex information clearly.

Competitive compensation between $28.51 and $41.35 per hour based on experience.
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Position Requirements
10+ Years work experience
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