Mobile/Onsite/Boston, MA
Listed on 2026-01-05
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IT/Tech
IT Support
The role supports an enterprise environment with a strong focus on mobile technologies, including iOS, Android, and Mobile Device Management (MDM) platforms. The position is contract-based and centered on supporting and managing mobile devices and cellular services for business operations.
This role is ideal for someone who enjoys hands‑on technical work and being the go‑to person for mobile support. You’ll work closely with an established mobile team, gaining exposure to enterprise‑scale device management, modern mobility tools, and real‑world operational challenges. It’s a great opportunity to sharpen your mobile support skills, learn advanced MDM practices, and maintain a solid work‑life balance in a structured support environment.
RequiredSkills & Experience
- Experience supporting iOS and Android devices
- Mobile Device Management (MDM) experience
- Tier 1 and Tier 2 technical support experience
- Basic knowledge of Active Directory and two‑factor authentication
- Experience with Microsoft Intune
- Familiarity with eSIMs and cellular services
- Experience supporting corporate Wi‑Fi environments
Tech Breakdown
- 40% Mobile Device Management (Intune / MDM)
- 30% iOS & Android support
- 30% Cellular services and connectivity
Daily Responsibilities
- 70% Hands‑on device support and troubleshooting
- 15% Asset tracking and provisioning
- 15% Team collaboration and coordination
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