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Senior IT Help Desk Technician — ITIL‑Driven
Job in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-01-07
Listing for:
CGS Federal (Contact Government Services)
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A technology firm dedicated to government support is seeking a Senior Help Desk Technician in Boston. This full-time position involves providing Level 1 & 2 support services to various end users, including senior management and attorneys. Responsibilities include managing user accounts, training staff on software applications, and conducting IT inventories. Ideal candidates will have experience with Adobe Connect and may possess an ITIL Foundations certification.
The position offers a supportive work environment with opportunities for professional growth.
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Position Requirements
10+ Years
work experience
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