Systems Administrator II, IS&T Systems Operations

SYSTEMS ADMINISTRATOR II, IS&T Systems Operations

Category:
Charles River Campus -->
Professional

Job Location:

Boston, MA, United States

Position Type:
Full-Time/Regular

Salary Grade: 48 ($65,000.00 - $70,000.00)

Posted Date: 9/2/2025

Boston University Information Services & Technology (IS&T) is seeking applicants to join our team as a Systems Administrator II. In this role you support a broad range of server and operating system administration functions, collaborate with multiple technology groups across campus, and help ensure the availability and reliability of university systems. You will report to the Assistant Director of Systems Administration & Basis and provide rotating 24/7 on‑call support, including night and weekend coverage.

• Manage and maintain server operating systems, hypervisors, processes, hardware and related software.
• Work with cross‑functional teams to install, test, transition server operating systems, hypervisors, processes, and related hardware & software into production status.
• Maintain systems and evaluate/apply upgrades.
• Coordinate with vendors on problem resolution.
• Detect, diagnose, isolate, and correct system faults.
• Serve as Level‑2 technical support for the Help Desk and support incident and problem management activities.
• Provide off‑hours on‑call support and assistance during incidents.
• Support the maintenance, and periodic testing of business continuity and disaster recovery procedures.
• Investigate and recommend new technology and techniques to enhance the performance, reliability, and availability of IT resources and services.

• 3+ years of experience administering Windows systems in a physical and/or virtualized environment.
• Bachelor's Degree in a related discipline or equivalent experience.
• Technical expertise:
  Experience diagnosing Windows operating system and associated software issues.
• Can troubleshoot software, hardware and network issues.
• Comfortable with installing, configuring and upgrading Windows applications and specialized third‑party applications.
• Knowledge of TCP/IP LAN/wireless networking principles and application protocols (HTTP, HTTPS, SMTP, FTP).
• Experience with tools commonly leveraged in a complex enterprise environment such as remote assistance, asset management, imaging and deployment, patching, backup and restore, and endpoint protection.
• Must be able to lift moderately heavy equipment (up to 50 pounds).
• Bonus: willingness to learn and grow.
• Experience with VMware, Active Directory, group policy, and server administration skills including monitoring performance and file permissions.

Boston University offers an excellent benefits package including time off, retirement, tuition assistance, wellness resources, and professional development opportunities.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are a VEVRAA Federal Contractor.

If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617‑353‑6474.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status.