Sr SAP Basis Engineer

Apply for the Sr SAP Basis Engineer role at apiphani
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Apiphani is a technology-enabled managed services company dedicated to redefining what it means to support mission‑critical enterprise workloads. We are a small but rapidly growing company, so there is great room for growth and learning opportunities abound.

Apiphani is dedicated to creating a diverse and inclusive work environment for all as a fundamental component of our business. Diversity and inclusion are the bedrock of creativity and innovation. Apiphani strives to foster an environment of belonging, where every employee feels respected, valued, and empowered.

Sr SAP Support Managers are responsible for delivering and overseeing the delivery of technical support to client SAP landscapes and satellite systems. They handle technical aspects of enhancing, updating, deploying critical changes, designing new solutions, and creating procedures in the SAP area. They serve as the main delivery contact for client accounts and report to the Principal Director of Application Support.

• Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
• Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
• Perform project-based and production support responsibilities such as SAP system migrations, landscape refreshes, data protection (backup & recovery), HA configurations, and ongoing SAP maintenance (performance management, patching, problem management, etc.).
• Build and maintain comprehensive documentation for problem resolution actions, root cause analysis, procedures, etc.
• Drive continual improvement in systems operations through collaboration with delivery and development teams.
• Actively engage in root cause analysis, collaborating with software development and other teams.
• Participate in development initiatives to improve operational performance.
• Collaborate with team leaders to review workflow processes and SOPs.
• Execute defined projects and report on progress.
• Train and mentor new team members.

• Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience.
• 8-10 years of hands‑on SAP Basis engineering with one or more areas of focus.
• 3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24x7 environment.
• 3‑5 years of management experience.
• Solid background administering the SAP HANA database.
• Understanding of SAP security principals.
• Experience with Red Hat Enterprise Linux and Ansible preferred.
• Experience with configuration management and automation tools.
• Familiarity with agile engineering practices (Kanban, continuous delivery, etc.).
• Experience working in ITSM tools, Service Now preferred.
• AWS and Azure service usage on commercial or government cloud.
• Development experience with a high-level language such as Python or Java a plus.
• Experience with Sybase ASE a plus.
• Strong analytical and critical thinking skills.
• Strong ownership bias.
• Deadline and detail-oriented.

$120,000—$140,000 USD

• Medical/dental/vision—100% paid for employees, 50% paid for dependents.
• Life and disability—100% paid for employees.
• 401K—3% contribution, no employee contribution required.
• Education and tuition reimbursement—up to $50K annually.
• Employee Stock Options Plan.
• Accident, critical illness, hospital indemnity benefits offered through our providers.
• Employee Assistance Program.
• Legal assistance.
• Paid Time Off—up to 6 weeks per year.
• Sick Leave—up to 2 weeks per year.
• Parental Leave—up to 12 weeks.

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