UI​/UX Designer

JOB TITLE:

UI/UX Designer

JOB LOCATION:

Boston MA WAGE RANGE*: $60-$64 JOB NUMBER: N/A

REQUIRED EXPERIENCE:

Ideal background/experience
●

Experience:

3-4 years of experience in digital product and service design
● Public sector:
Experience in government or similar organizational environments
● Technical expertise:
Expert in Figma, agile workflows, and WCAG accessibility standards, proficient in Miro and other digital collaboration tools
●

Skills:

Strong facilitator, systems thinker, and ability to advocate for user-centered design in complex organizations

JOB DESCRIPTION We're looking for a short-term research-focused UX/UI designer. You'll be embedded within a small in-house design team to execute on defined projects. You'll report to the Director of User Experience and Service Design within the Boston Digital Service, and collaborate with product, engineering, data science, and subject matter experts across the City of Boston ecosystem. We are looking for someone strong in Figma and facilitation and comfortable conducting usability testing without heavy oversight.

Core responsibilities:

● Usability testing: ○ Plan and run usability tests for web apps and Boston.gov pages (e.g. AI Search, Boston.gov/Permitting). ○ Synthesize findings into recommendations and design updates.
● UI design and prototyping: ○ Translate requirements into high-fidelity, accessible prototypes in Figma. Work may range from rapid wire framing to production-ready UI for apps like registry.boston.gov and Properties.

Boston.gov. ○ Review and advise on UX/UI work being led by other teams
● Design system contributions: ○ Document components and contribute new patterns to the Boston Design System
●

Collaboration:

○ Synthesize data and research to guide decisions and translate findings into accessible, intuitive UI ○ Use risks, opportunities, and constraints in technology, systems and policy to shape design ○ Effectively plan and run design sessions that include senior leaders and stakeholders Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits;

dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.