Laboratory Equipment Specialist - Monitoring

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence.

We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.

This is a full-time onsite role that will keep critical laboratory equipment connected, reliable, and ready to support life science operations. As a Lab Equipment Specialist - Monitoring, you’ll turn WATTIQ data and alerts into action, collaborate with cross-functional teams to resolve issues, and support equipment deployments and lifecycle activities.

• Perform daily health checks of system hardware, software, device connectivity, and overall WATTIQ system status
• Monitor sensors, alerts, alarms, and threshold breaches; follow up on offline sensors, missed alerts, nuisance alarms, and other problem units to identify risks and root causes
• Analyze WATTIQ data to assess equipment health, instrument efficiency, utilization, and performance trends
• Coordinate follow-up actions with Vertex stakeholders and end users based on monitoring data, including maintenance needs for cold storage units
• Support issue resolution by partnering with Renovo engineering, WATTIQ support, Facilities, and other cross-functional teams
• Manage escalation policies, support response workflows, and scheduling for off-hours support rotations
• Attend functional group office hours and provide day-to-day operational support
• Maintain accurate and up-to-date system information in WATTIQ, including device records and assignments
• Support new device ordering, large-scale rollouts, deployments, and device lifecycle changes, including adds, removals, relocations, and assignments
• Confirm devices are installed correctly and communicating properly within the system
• Verify end-user accounts and access are properly set up in WATTIQ and Squadcast
• Maintain inventory accuracy through audits and verification of existing assets and manage on-site parts inventory/supply needs
• Serve as the subject matter expert (SME) for WATTIQ and provide training to Renovo and Vertex staff
• Support dashboard development and provide additional project support as needed, including relocation-related activities

• Experience with any monitoring software (Elemental Machines, Vaisala, etc.)
• Experience reading and following work instructions
• Strong communication and project management skills
• High level attention to detail
• Self-directed / efficient with time management skills
• Basic hands-on mechanical skills
• Comfortable with technical skills in MS office suite
• Experience in BSL1 and BSL2 labs, preferred
• Knowledge of category 1 lab equipment, preferred
• Accountability – takes ownership of assigned work and follows items through to completion
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and…