Data & Reporting Analyst
Listed on 2026-10-10
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IT/Tech
Data Analyst, Business Intelligence, IT Business Analyst, Business Systems & Technology Analysis
Title:Data & Reporting Analyst
Location:Hybrid - 3 days onsite, 2 days remote Boston - at Renaissance Park - 1135 Tremont Street, 8th floor.
Contract length:6months
Hours:40hrs - 8-5 or 9-6 would be fine
Pay:35-40
The Division of Information Technology Services (ITS) is seeking a highly experienced and detail-oriented professional to join the ITS Project Management Office (PMO) as a Data & Reporting Analyst. This role owns PMO data management, data quality, data governance, and reporting activities across the PMO's portfolio of programs and projects. The Data & Reporting Analyst will analyze and comprehend data from multiple systems, distilling it into clear, meaningful insights and real outcomes that facilitate decision-making for the PMO and ITS leadership.
This role works closely with ITS Portfolio Managers and the Deputy CIO/AVP for PMO to define reporting needs, maintain a trusted single source of truth for PMO data, and elevate executive-level messaging through data. The Data & Reporting Analyst is responsible for monitoring data quality, analyzing reporting outputs to identify trends, anomalies, missing information, duplicate records, and inconsistent classifications, and partnering with Project Managers to drive timely data correction and remediation.
The role also builds connectors and integrations across Service Now, Microsoft Power Platform, Smartsheet, and Jira to streamline reporting.
The role validates reporting outputs and ensures executive reports and dashboards are accurate, complete, consistent, reliable, and presentation-ready before distribution to leadership. The analyst will translate findings into actionable recommendations for data cleanup, reporting improvements, and leadership decision-making.
The ideal candidate is a seasoned data and reporting professional who is equally comfortable in building executive dashboards, analyzing report results, and troubleshooting a data quality issue at the record level. Experience in higher education or a similarly complex, matrixed environment is a plus.
Location: Boston office Schedule: Hybrid - on-site three days per week
Qualifications Top 3 technical or soft skills you'd like to see that will lead you to request an interview?- Data Governance and Data Quality Management
- This is the core of the role. The analyst owns PMO data standards, definitions, and taxonomies, and spots anomalies, duplicates, missing data, and inconsistent classifications. They also do root-cause analysis and work with PMs to get records corrected in Service Now. - Reporting, Dashboards, and System Integration
- The role requires expert-level skill in Service Now (including PPM), Power BI, Smartsheet, and Jira, plus Power Platform (Power Query, Power Automate, Power Apps). The analyst also builds connectors and APIs between these systems to automate and consolidate reporting. This technical integration skill is the one that most sets the role apart. - Executive Reporting and Data Storytelling
- The analyst turns complex, disparate data into clear insights, scorecards, and recommendations for the Deputy CIO/AVP for PMO and ITS leadership. They also validate reports before distribution, so they are accurate and presentation ready. - Stakeholder Collaboration and Enablement - The analyst is the main liaison between Portfolio Managers, PMs, and PMO leadership on data matters. This includes gathering requirements, training teams on data entry standards, and influencing data cleanup without direct authority.
- Bachelor's degree in data Analytics, Information Systems, Computer Science, Business Administration, or related field; master's degree preferred.
- Relevant certifications preferred (e.g., data management, business analysis, Power BI or Power Platform, Agile/PMP, AI or Six Sigma).
- 5+ years of progressive experience in data management, reporting, analytics, and data governance, ideally supporting a PMO, IT organization, or similarly matrixed environment.
- Demonstrated experience building and maintaining reports and dashboards in Service Now, Power BI, Smartsheet, and Jira.
- Proven experience building connectors, integrations, or APIs between systems such as Service Now, Power BI, Smartsheet, and Jira to enable consolidated reporting.
- Demonstrated experience analyzing reporting outputs to identify trends, anomalies, missing data, duplicate records, inconsistent classifications, and other data quality concerns.
- Experience delivering executive-level reporting, analysis, and actionable…
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