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Genesys Cloud CX Engineer – Omnichannel & Integrations

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Forward Financing LLC
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    Systems Engineer, IT Consultant, IT Specialist
  • Engineering
    Systems Engineer, IT Specialist
Salary/Wage Range or Industry Benchmark: 95000 - 150000 USD Yearly USD 95000.00 150000.00 YEAR
Job Description & How to Apply Below

Forward Financing is seeking a Genesys Systems Engineer to support and optimize the company's contact center platform. You will work with cross-functional teams to translate business needs into routing, IVR, and omnichannel solutions across voice, SMS, and email.

Responsibilities include maintaining the Genesys platform, configuring routing, and collaborating with Salesforce for seamless integrations. Flexible work location and hours are available to fit your needs.

The Genesys Cloud CX Engineer – Omnichannel & Integrations position in the IT & Technology field is open for applications.

The following opening is for a Genesys Cloud CX Engineer – Omnichannel & Integrations with Forward Financing LLC.

Our group is growing, and we are hiring a Genesys Cloud CX Engineer – Omnichannel & Integrations in Boston, MA, United States.

This opening is for the Genesys Cloud CX Engineer – Omnichannel & Integrations role at Forward Financing LLC.

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