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ServiceNow Admin — IT Service Delivery Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Harvard University FAS Human Resources
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Specialist, IT Business Analyst, Systems Administrator
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Harvard Medical School is seeking a Service Now System Administrator to independently drive complex development across the Service Now platform, delivering scalable IT service management solutions for students, faculty, staff, and researchers.

You will collaborate with IT Service Management teams, manage patching, upgrades, and MID server monitoring, and design workflows, reports, and configurations to meet business needs.

This is a genuine opening to take on the Service Now Admin — IT Service Delivery Lead role at Harvard University FAS Human Resources.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Service Now Admin — IT Service Delivery Lead role in the description above.

We appreciate your interest in this position.

Join Harvard University FAS Human Resources and contribute to our ongoing work.

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